Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Yvette Gutierrez

Sacramento,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience

Work History

LEAVES OF ABSENCE MANAGER

Crestwood Behavioral Health
05.2021 - 03.2022
  • Managed and administered company leaves of absence programs while serving as primary consultant for disability accommodation matters.
  • Communicate leave policies to employees and address any questions or concerns they may have.
  • Track and document types and duration of leaves taken by employees.
  • Manage return-to-work process for employees coming back from leave of absence.
  • Ensure that necessary accommodations or adjustments are in place for employees returning to work after medical or disability-related leaves.
  • Ensure that leave policies are in compliance with relevant employment laws and regulations.
  • Provided support to associates, executives and HR business partners on variety of employee leave related issues.
  • Coordinate with supervisors and managers to plan for temporary absence of employees and manage workload distribution.
  • Mediate any disputes or issues related to leave requests or policies.
  • Work with employees and management to find suitable solutions to challenges arising from leaves of absence.
  • Collaborate with workers' compensation administrator and benefits staff managing pay for all Leaves of Absences.
  • Prepare reports on leave utilization for management and regulatory compliance.
  • Ensure that organization complies with any legal or contractual obligations related to leaves of absence.
  • Identified issues, analyzed information and provided solutions to problems.
  • Maintain accurate and up-to-date records of employee leave balances.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Evaluate and improve leave management processes to enhance efficiency and accuracy.
  • Stay informed about changes in relevant employment laws and regulations.

HR GENERALIST

Turning Point Community Programs
09.2020 - 05.2021
  • Provide direct support to four Regional Directors (RD) on wide variety of human resources activities overseeing approximately 14 program areas located in Sacramento, Auburn, Placer and Nevada regions.
  • Participate in recruitment process, from job posting and screening resumes to conducting interviews and facilitating hiring process.
  • Collaborate with hiring managers to understand staffing needs and help identify suitable candidates.
  • Facilitate onboarding process for new hires, ensuring smooth transition into organization.
  • Conduct orientation sessions to introduce new employees to company policies, culture, and expectations.
  • Administer employee benefit programs, including health insurance, retirement plans, and other employee perks.
  • Assist employees with benefit-related inquiries and coordinate open enrollment processes.
  • Facilitate effective communication between employees and management.
  • Disseminate information about HR policies, procedures, and other relevant updates.
  • Support performance management process, including goal setting, performance reviews, and development plans.
  • Provide guidance to managers and employees on performance-related matters.
  • Serve as liaison between employees and management to address concerns, resolve conflicts, and foster positive work environment.
  • Provide guidance on employee relations issues and ensure compliance with company policies and applicable employment laws.
  • Mediate conflicts between employees and work to find amicable solutions.
  • Address employee grievances and escalate issues when necessary.
  • Assist in conducting investigations into employee complaints, allegations of misconduct, or violations of workplace policies.
  • Collect relevant evidence, interview witnesses, and document findings to support resolution process.
  • Maintain accurate and detailed records of investigations, ensuring that all relevant information is properly documented and stored.
  • Prepare comprehensive reports summarizing investigation findings and recommended actions.
  • Identify training needs and coordinate employee development programs.
  • Facilitate, recommend or organize training sessions to enhance employee skills and knowledge.
  • Contributed to writing new policies and procedures.
  • Maintain employee records and ensure data accuracy in HR systems.
  • Handle HR-related paperwork, including documentation for new hires, terminations, and status changes.
  • Coordinate termination process, including conducting exit interviews.
  • Analyze exit interview data to identify trends and areas for improvement.
  • Stay abreast of labor laws and regulations to ensure organization's HR practices align with legal requirements.

PERFORMANCE MANAGEMENT CONSULTANT

CA Franchise Tax Board
10.2019 - 09.2020
  • Collaborate with organizational leaders to develop and implement comprehensive performance management strategy that aligns with company's goals and values.
  • Provide guidance, support and coaching to employees and teams to set and achieve their goals, improve their skills, and maximize their overall effectiveness to enhance their performance.
  • Contribute to development and refinement of performance management policies and procedures, ensuring they are clear, fair, and compliant with employment laws.
  • Implement performance appraisal systems, including goal-setting frameworks, performance metrics, and evaluation criteria.
  • Assist managers in developing and implementing Performance Improvement Plans for employees who are not meeting performance expectations.
  • Develop and implement progressive discipline procedures that provide structured approach to addressing employee performance or behavioral issues.
  • Conduct investigations into performance-related concerns or employee misconduct, ensuring fair and impartial process.
  • Assist in managing termination process for employees when necessary, ensuring compliance with company policies and legal requirements.
  • Train managers on importance of accurate and thorough documentation related to employee performance, disciplinary actions, and improvement plans.
  • Provide guidance and support to employees who may be struggling with performance issues, helping them develop plans for improvement.
  • Prepare and issue letters related to layoffs, termination, fitness for duty, etc.,
  • Served as departmental representative in discussing employee disciplinary issues with State Personnel Board, Controller's Office, and Union Representatives.

LEAVE OF ABSENCE/RETURN TO WORK COORDINATOR

CA Franchise Tax Board, FTB
06.2018 - 10.2019
  • Developed and instituted process to centralize and track all non-job protected leave alternatives for employees who wouldn't otherwise qualify for employee entitlements such as Family Medical Leave Act (FMLA) or California Family Rights Act (CFRA).
  • Assessed organization's current leave policies and identified gaps for employees not covered by FMLA or CFRA.
  • Develop comprehensive policies for non-job protected leave alternatives, considering various types of leaves (e.g., personal leave, educational leave, medical leave) and eligibility criteria.
  • Address any potential biases in application and approval of non-job protected leaves.
  • Consult with legal professionals or employment law experts to review policies and procedures, ensuring compliance with applicable laws and regulations.
  • Implement centralized tracking system to monitor and manage non-job protected leave requests.
  • Utilize leave management software or integrate tracking functionality into existing HR systems for efficiency and accuracy.
  • Clearly define documentation required for different types of non-job protected leaves.
  • Establish standardized forms or procedures for employees to submit leave requests and for managers to review and approve requests.
  • Maintain detailed and accurate records of all non-job protected leave requests, approvals, and durations.
  • Establish feedback loop for employees and managers to provide input on effectiveness of non-job protected leave process.
  • Periodically review and update policies and procedures to ensure alignment with organizational goals and legal requirements.
  • Ensure that process is accessible to all employees and is implemented in equitable manner.
  • Collaborated closely with Equal Employment Office (EEO), Labor Relations Office (LR), Progressive Management Unit (PMU) and Legal Services when necessary.

BENEFITS ANALYST IV

UC Davis Health System
02.2016 - 06.2018
  • Supported employees with disabilities, ensuring compliance with regulations, and managing benefits programs effectively.
  • Serve as point of contact for employees requesting disability accommodations.
  • Facilitate interactive process between employees and management to determine reasonable accommodations.
  • Ensure compliance with Americans with Disabilities Act (ADA) or equivalent local regulations.
  • Understand and adhere to provisions outlined in collective bargaining agreements related to disability accommodations and benefits.
  • Administer employee benefits programs, including health insurance, disability insurance, life insurance, and other related benefits.
  • Assist employees in understanding their benefits and address inquiries related to coverage, eligibility, and enrollment.
  • Manage and coordinate employee leaves of absence, including short-term and long-term disability leaves.
  • Communicate leave policies and procedures to employees and provide guidance on documentation required.
  • Work with insurance providers to coordinate disability claims, benefits payments, and ensure timely and accurate processing.
  • Collaborate with insurance carriers to resolve any issues related to claims or benefits.
  • Work closely with Vocational Rehabilitation to develop return-to-work plans for employees returning from disability leaves.
  • Conducted monthly Pregnancy Leave Workshops to educate employees on requirements of Pregnancy Disability Law (PDL), Family Medical Leave Act (FMLA), and California Family Rights Act (CFRA).
  • Developed comprehensive workshop content, ensuring clarity and accuracy in explaining legal requirements and employee rights.
  • Created engaging presentations, incorporating visual aids and interactive elements to enhance participant understanding.
  • Tailored workshop content to address company-specific policies and procedures, fostering better understanding of leave entitlements within organizational context.
  • Facilitated discussions and Q&A sessions to address participant inquiries and provide practical guidance on navigating pregnancy-related leaves.
  • Received positive feedback from workshop participants for informative and accessible delivery of complex legal information.
  • Developed comprehensive content for bi-weekly new employee orientation sessions on UC Health & Welfare benefits selections, catering to an audience of 75-120 attendees per event.
  • Created engaging and informative presentations, ensuring clarity in explaining complex health and welfare benefit options.
  • Tailored content to address employee questions and concerns, providing practical insights to facilitate benefits decision-making.
  • Presented information in accessible manner, utilizing visual aids and interactive elements to enhance participant understanding.
  • Received positive feedback from attendees for clarity and relevance of orientation content, contributing to high participant satisfaction.
  • Facilitated Q&A sessions to address participant inquiries and provide additional guidance on benefits enrollment processes.
  • Implemented feedback mechanisms to continuously improve orientation content and delivery based on participant input.

RESIDENTS & FELLOWS ANALYST

UC Davis Health System
08.2013 - 02.2016
  • Developed and delivered HR Orientations for Residents and Fellows, outlining University conduct, standards, and policies and procedures.
  • Managed onboarding process for new residents and fellows ensuring alignment with University standards and business practices.
  • Conducted audits of new physician files to verify receipt of proper licensing documents and submission to Medical Board of California.
  • Identified and addressed non-compliance issues with Accreditation Council for Graduate Medical Education (ACGME) Program Director and implemented corrective actions to rectify any identified discrepancies.
  • Conducted intricate financial and budget analyses of Resident and Fellow employee benefits,
  • Evaluated eligibility for student and family health benefits, ensuring compliance with relevant policies and regulations.
  • Collaborated with vendors to conduct comprehensive assessments, ensuring students and their families received health and other related benefits and assistance.

EMPLOYEE & LABOR RELATIONS ANALYST

UC Davis Health System
03.2013 - 08.2013
  • Managed reception and processing of proposals for indefinite layoffs resulting from position closures in grant-funded projects.
  • Conducted monthly layoff briefings to communicate dismissals to affected employees, ensuring clarity and transparency in process.
  • Provided guidance to management on dispute resolution with employees, adhering to Union negotiated contracts and University policies.
  • Processed all Union Requests for Information (RFI), collecting pertinent data related to employee grievances, personnel investigations, and allegations of unfair labor practices.
  • Responded to Unions in compliance with Higher Education Employer-Employee Relations Act (HEERA), California Public Record Act (CPRA), and Public Employment Relations Board (PERB) regulations.
  • Participated in informal fact-finding investigations, preparing Step 1 grievances and other narrative documentation.
  • Contributed to labor-management meetings, actively engaging in discussions on labor-related issues.
  • Oversaw investigations into discrimination, sexual harassment, and other workplace claims, ensuring thorough and impartial assessments.
  • Mediated discussions between employer and employee representatives, fostering collaborative environment to reconcile differences.
  • Demonstrated proactive and self-motivated approach, with strong sense of personal responsibility in handling labor relations matters.
  • Exhibited proven ability to learn quickly and adapt to new situations, contributing to efficient and effective resolution of labor-related challenges.
  • Implementation and coordinate coverage during employee strikes orchestrating comprehensive plans to ensure departmental coverages, addressing areas without staff support.
  • Coordinating with non-union employees to seamlessly fill in for other departments, optimizing workforce deployment.
  • Executing strategic initiatives to manage and navigate 24-hour shifts during critical periods, ensuring uninterrupted operations.

HR SUPERVISOR ANALYST III

UC Davis Health System
07.2009 - 03.2013
  • Supervised dynamic team of six employees, overseeing daily workload and ensuring seamless workflow operations within HR Administration Unit.
  • Led management of Performance Evaluations program for over 8,000 employees, ensuring timely and effective execution of performance appraisal processes.
  • Administered impactful recognition programs, such as Rewards Brunch and Recognition Luncheons, fostering positive and appreciative workplace culture.
  • Managed Gift Card Program, overseeing distribution and administration of employee incentives.
  • Oversaw Emergency Loan Program, implementing streamlined processes for efficient management of loan requests and disbursements.
  • Produced quarterly reports for UC Office of the President (UCOP), providing detailed statistical information on loan amounts, repayment terms, and employee demographics. Primarily focused on addressing inquiries related to employee loans.
  • Collaborated closely with Chief Human Resources Officer (CHRO) in creating and implementing hospital-wide programs.
  • Served as communication liaison between HR staff, executive leadership, and division management during CHRO's absence.
  • Generated detailed reports on hospital events, conducting thorough analyses to identify trends and areas for improvement.
  • Presented findings and recommendations to sustain and enhance various HR programs.
  • Developed and updated comprehensive spreadsheets to track training costs, ensuring accurate budget monitoring.
  • Reported spending and financial data to Finance for hospital-wide departmental reimbursements.
  • Handled confidential employee relations matters with discretion, managing sensitive information.
  • Collaborated closely with lead investigator to support labor-related investigations.
  • Assisted in gathering relevant information and documentation for cases.
  • Collected and analyzed data to provide thorough understanding of facts surrounding labor-related cases.
  • Maintained open communication with lead investigator to discuss progress, challenges, and additional requirements.
  • Drafted clear, concise, and well-organized reports summarizing investigative findings.
  • Created and maintained timelines of events related to labor-related cases.
  • Ensured that reports were factual, objective, and aligned with organization's standards.
  • Prepared detailed and comprehensive documents for preponderance of evidence in labor-related matters.
  • Ensured that all documents adhered to legal and regulatory requirements.

Education

Master of Arts - Leadership

Saint Mary's College of California
Moraga, CA

Bachelor of Arts - Leadership and Organizational Studies

Saint Mary's College of California
Moraga, CA

Certification - Holistic Life Coach

California Institute of The Healing Arts & Sciences
Sacramento, CA

Skills

  • Leadership
  • Team Collaboration
  • Communication and Presentations
  • Data Analysis & Management
  • Investigation and Documentation
  • Training Coordination
  • Cultural Sensitivity
  • HRIS

Affiliations

Board Member, Disability Advisory Committee (DAC) February 2019 – September 2020 State of California

Timeline

LEAVES OF ABSENCE MANAGER

Crestwood Behavioral Health
05.2021 - 03.2022

HR GENERALIST

Turning Point Community Programs
09.2020 - 05.2021

PERFORMANCE MANAGEMENT CONSULTANT

CA Franchise Tax Board
10.2019 - 09.2020

LEAVE OF ABSENCE/RETURN TO WORK COORDINATOR

CA Franchise Tax Board, FTB
06.2018 - 10.2019

BENEFITS ANALYST IV

UC Davis Health System
02.2016 - 06.2018

RESIDENTS & FELLOWS ANALYST

UC Davis Health System
08.2013 - 02.2016

EMPLOYEE & LABOR RELATIONS ANALYST

UC Davis Health System
03.2013 - 08.2013

HR SUPERVISOR ANALYST III

UC Davis Health System
07.2009 - 03.2013

Master of Arts - Leadership

Saint Mary's College of California

Bachelor of Arts - Leadership and Organizational Studies

Saint Mary's College of California

Certification - Holistic Life Coach

California Institute of The Healing Arts & Sciences

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Yvette Gutierrez