Yvette Hawley
Torrance,CA
Summary
With a passion for people and service, and a proven ability to handle high-pressure situations while maintaining a positive and welcoming atmosphere, I am seeking a flight attendant position at Alaska Airlines because of the company's exceptional reputation, communication, and pursuit of excellence.
Overview
23
23
years of professional experience
Work History
Director of Development
South Bay Outreach Center
Lawndale, CA
02.2025 - Current
- Developing and implementing a comprehensive, strategic fundraising plan.
- Coordinating with internal departments to ensure alignment between development and organizational objectives.
- Cultivating relationships with major donors, foundations, corporations, and other funding sources.
Associate Director of Philanthropy
Providence Little Company of Mary Foundation
Torrance, CA
04.2022 - 01.2025
- Managed donor relationships and stewardship efforts to increase giving
- Identified and cultivated new prospects for philanthropic support
- Collaborated with program staff to align fundraising goals with organizational mission
- Contributed to collaborative fundraising team objectives.
Associate Professor of English
El Camino College
Torrance, CA
08.2002 - 02.2023
- 20 years teaching experience in college-level English courses
- Developed and implemented curriculum for advanced composition courses and materials
- Managed and mentored a team of student tutors in the college writing center.
- Collaborated with colleagues on interdisciplinary projects and initiatives.
Patient Services Specialist
Providence Little Company of Mary Medical Centers
Torrance, CA
04.2018 - 03.2022
- Provided exceptional customer service to patients both in person and over the phone
- Utilized electronic medical records system to input and update patient information
- Collaborated with healthcare providers to ensure smooth patient flow and timely appointments
- Assisted with insurance verification and billing inquiries
- Resolved patient concerns and complaints
- Managed patient scheduling for a busy medical clinic.
Flight Attendant Trainee
Compass Airlines
Minneapolis, MN
06.2016 - 06.2016
- Began initial training at the Compass Hub in Minneapolis, MN
Customer Services Manager
Lucky Jade Kids
Hermosa Beach, CA
04.2015 - 04.2016
- Handled all customer inquiries and complaints with professionalism
- Oversaw inventory management and organized warehouse operations
- Coordinated shipping and receiving processes
- Implemented process improvements to enhance customer satisfaction
Education
Master of Public Health - Health Promotion and Behavioral Science
SDSU
San Diego, CA05.2023
Master of Arts - ENGLISH
CSUDH
Carson, CA05.2002
Bachelor of Arts - English
CSUDH
Carson05-1992
Associate of Arts - General Studies
El Camino College
Torrance, CA06-1989
Affiliations
- Providence Little Company Medical Center, Auxiliary Volunteer: General and No One Dies Alone (NODA) programs
- AYSO, Region 14: Head Soccer Coach, Boys soccer (ages 5-17)
Timeline
Director of Development
South Bay Outreach Center
02.2025 - Current
Associate Director of Philanthropy
Providence Little Company of Mary Foundation
04.2022 - 01.2025
Patient Services Specialist
Providence Little Company of Mary Medical Centers
04.2018 - 03.2022
Flight Attendant Trainee
Compass Airlines
06.2016 - 06.2016
Customer Services Manager
Lucky Jade Kids
04.2015 - 04.2016
Associate Professor of English
El Camino College
08.2002 - 02.2023
Master of Public Health - Health Promotion and Behavioral Science
SDSU
Master of Arts - ENGLISH
CSUDH
Bachelor of Arts - English
CSUDH
Associate of Arts - General Studies
El Camino College
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