Yvette Haynes
Minneapolis,MN
Summary
Detail-oriented professional with excellent communication, interpersonal, and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals.
Overview
16
16
years of professional experience
Work History
Merchandise Stocker
7 Miles Fashion
10.2022 - 11.2024
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Answered customer questions and provided detailed product information.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
Reservation Manager
U-haul Regional Traffic
03.2015 - 07.2022
- Responsible for coordinating and ensuring that customer reservations are confirmed and scheduled at U-haul centers and dealers.
- Direct incoming U-Haul equipment to dealers and centers to fill every confirmed reservation.
- Assist in controlling rental equipment inventories within the assigned marketing company geographic area to balance customer requirements with rental equipment supply.
- Review, audit, and update reports of all incoming and outgoing equipment inventory.
- Resolve issues and concerns that may arise from customers, centers, and dealers.
- Handled billing information over phone.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Provided customers with information about availability and pricing.
Department Manager
Walmart
03.2013 - 03.2014
- Trained and supervised associates on customer service excellence and strong company culture.
- Assisted customers with inquiries related to products and services offered in the department.
- Monitored store operations on a daily basis, providing guidance when needed.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained accurate inventory records, ensuring all products were accounted for at all times.
Accounting Assistant
Acccountemps
08.2008 - 07.2010
- Assisted in various projects as a temporary employee within Fortune 500 companies and others including but not limited to payables, receivables, payroll, billing, and reports.
- Debited, credited, and totaled accounts on computer spreadsheets and databases, using specialized accounting software.
- Processed journal entries to accurately reflect business transactions in the general ledger.
- Provided administrative support to the finance department as needed.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Partnered with other functions to provide financial support for business operations.
Education
Associate in Science (A.S.) - Accounting Specialist
Harold Washington College
Chicago, IL05.1987
Skills
- Customer Service Expertise
- Strong Organization
- Computer Proficiency
- Excellent Communication
- Attention to Detail
- Sales Techniques
- Quality Control
- Budget Management
- Documentation And Reporting
Timeline
Merchandise Stocker
7 Miles Fashion
10.2022 - 11.2024
Reservation Manager
U-haul Regional Traffic
03.2015 - 07.2022
Department Manager
Walmart
03.2013 - 03.2014
Accounting Assistant
Acccountemps
08.2008 - 07.2010
Associate in Science (A.S.) - Accounting Specialist
Harold Washington College
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