Yvette Hernandez
Fresno,CA
Summary
Experience with many years of great customer service, a solid background in money handling, as well as strong multitasking, problem-solving and communication skills. I am seeking an opportunity where I am able to use my current skills to grow in a new and positive environment.
Overview
5
5
years of professional experience
Work History
Cashier/Teller
Liquor King Check Cashing
11.2019 - 06.2023
- Opening and closing duties included balancing all paperwork and accounting for all monies.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Maintained friendly and professional customer interactions.
- Certified training in money wire transfers with MoneyGram and Western Union.
- Utility payment processing.
- Monitoring and verifying funds, employment and/or suspicious activity.
Cashier/Teller
J&L Check Cashing
08.2018 - 10.2019
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash and check transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled cash with high accuracy and took care to check bills for fraud.
Tax Examining Technician
IRS
01.2019 - 03.2019
- Kept case data and contact information up to date to expedite proceedings.
- Conducted call audits to assess interaction quality, accuracy and service success.
- Self-motivated, with a strong sense of personal responsibility.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend and holiday shifts.
- Identified issues, analyzed information and provided solutions to problems.
Education
High School Diploma -
Bullard High School
Fresno, CA2012
Skills
- Reliable
- Motivated to learn and grow
- Bilingual
- Honest
- Approachable
- Detail oriented
- Organized
- Positive
- Team player while also being able to work individually
- Customer Service Excellence
- Computer Literacy
- Multitasking Capabilities
Timeline
Cashier/Teller
Liquor King Check Cashing
11.2019 - 06.2023
Tax Examining Technician
IRS
01.2019 - 03.2019
Cashier/Teller
J&L Check Cashing
08.2018 - 10.2019
High School Diploma -
Bullard High School
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