Yvette Hernandez
Lompoc,CA
Summary
Proven leader in strategic planning and program development, adept at fostering cross-functional collaboration to meet organizational goals. At Good Samaritan Shelter, I spearheaded initiatives that enhanced client independence and well-being, leveraging skills in project management and empathetic communication. Demonstrated expertise in document management and administrative leadership, significantly improving operational efficiency.
Overview
5
5
years of professional experience
Work History
Day Habilitation Coordinator
Good Samaritan Shelter
03.2024 - Current
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Prioritized and managed multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality.
- Researched and developed core curriculum to facilitate classes for a vulnerable population with a goal of developing and/or strengthening their ability to learn life skills and promote independence.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Organized spaces, materials and catering support for internal and client-focused meetings.
- Supported successful project completion by meticulously reviewing and updating project plans to reflect changing needs and objectives.
Case Manager
Good Samaritan Shelter
09.2022 - 03.2024
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions using ECM.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Shelter Staff
Good Samaritan Shelter
01.2022 - 09.2022
- Navigated complex situations involving clients experiencing mental health challenges or substance abuse issues, providing non-judgmental assistance when needed.
- Monitored facility security, implementing preventive measures to maintain a secure environment for all occupants.
- Assisted in maintaining a safe and clean environment for all shelter occupants.
- Enhanced shelter residents'' well-being by providing compassionate care and support.
- Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
Medication Technician
Fountain Square of Lompoc
02.2020 - 01.2022
- Monitored medication storage area to maintain medication security and control.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Balanced the needs of multiple patients simultaneously while maintaining accuracy in medication preparation and distribution, contributing to overall patient satisfaction.
- Reordered medication to maintain adequate supply.
- Expedited the medication pass process without compromising accuracy through effective time management techniques.
- Reduced medication errors by implementing a double-check system before administering medications to patients.
- Assisted in training new Medication Technicians on best practices and company policies, fostering a culture of continuous learning.
Education
No Degree - LVN
Career Care Institute
Ventura, CA2008
No Degree - Medical Assisting
Ventura College
Ventura, CA03.2007
Skills
- Document Management
- Strategic Planning
- Event Planning
- Administrative Leadership
- Project Management
- Professional Networking
- Medical Terminology
- Insurance Verification
- Multitasking and Organization
- Documentation and Recordkeeping
- Cross-Functional Collaboration
- Program Development
Timeline
Day Habilitation Coordinator
Good Samaritan Shelter
03.2024 - Current
Case Manager
Good Samaritan Shelter
09.2022 - 03.2024
Shelter Staff
Good Samaritan Shelter
01.2022 - 09.2022
Medication Technician
Fountain Square of Lompoc
02.2020 - 01.2022
No Degree - LVN
Career Care Institute
No Degree - Medical Assisting
Ventura College
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