Yvette J. Bravo
Bakersfield,CA
Summary
Demonstrated bilingual proficiency with 8 years of combined experience as a pharmacy technician and administrative assistant.
Overview
2020
2020
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Universal Welding Inc.
2022 - 2025
- Streamlined office operations by managing scheduling and correspondence for staff and clients.
- Coordinated client intake process, ensuring accurate documentation and timely service delivery.
- Implemented filing system improvements, enhancing document retrieval efficiency by 30%.
- Assisted in development of training materials for new administrative staff, promoting consistent onboarding practices.
- Monitored office supply inventory, negotiating with vendors to reduce costs while maintaining quality service levels.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Maintained inventory of office supplies and placed orders.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Pharmacy Technician/Inventory Specialist
CVS Pharmacy
02.2017 - 01.2020
- Assisted Pharmacists and performed a variety of tasks related to pharmaceutical drugs and clerical.
- Reviewed and requested medical documents per insurance guidelines for continued medication coverage.
- Provided customer service either in person or by telephone, answering general questions about medications.
- Handled incoming shipments, receiving, organizing, and storing in proper locations.
Pharmacy Technician
The Medicine Shoppe
09.2015 - 01.2017
- Initiated, obtained, or renewed prescriptions and/or corresponding supplies.
- Provided customer service, refilled prescriptions, updated demographics, and handled payments.
- Handled incoming shipments, receiving, organizing, and storing in proper locations.
- Reviewed or validated documents for billing selection per Medicare and other insurance guidelines.
Administrative Assistant
Bakersfield Homeless Center
01.2012 - 03.2014
- Greeted guests in a friendly and professional manner, providing excellent customer service.
- Screened, answered, and forwarded incoming phone calls to appropriate person or department.
- Received payments and recorded receipts for services.
- Scheduled appointments, and maintained and updated appointment calendars.
Education
Diploma - undefined
Long Beach High School
Los Angeles, CASkills
- Achieved streamlined accounting operations through meticulous data management Elevated administrative support functions, resulting in improved team productivity Enhanced customer satisfaction by delivering prompt and effective service solutions Optimized inventory control processes, leading to reduced overhead costs Expanded client relationships through proficient bilingual communication Cultivated adaptability in fast-paced environments, contributing to team resilience Improved office efficiency by applying foundational office skills effectively Strengthened team dynamics through active listening and responsive communication
Certification
Pharmacy Technician
Timeline
Pharmacy Technician/Inventory Specialist
CVS Pharmacy
02.2017 - 01.2020
Pharmacy Technician
The Medicine Shoppe
09.2015 - 01.2017
Administrative Assistant
Bakersfield Homeless Center
01.2012 - 03.2014
Diploma - undefined
Long Beach High School
Administrative Assistant
Universal Welding Inc.
2022 - 2025