YVETTE JOHNSON
Houston,Texas
Summary
Quality-focused lab technologist with excellent clinical skills. Perform all laboratory tests and procedures with experience, attention to detail and optimum quality. Highly motivated individual with desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Proponent of comprehensive, wide-ranging analyses of quality control efforts. Expert at achieving cohesive quality improvement goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Quality Control Lab Coordinator
Thermo Fisher Scientific
Princeton, NJ
03.2022 - 11.2022
- Responsible for the planning and procurement of materials, shipping QC finished goods for external testing, optimization of QC retains inventory
- Shipping of finished goods for external QC testing while coordinating with external vendors
- Analyze operational problems, identifies solutions, and implement corrective actions
- Responsible for internal and external material transfer requests flow in QC
- Collaborate with QC team and planning department to determine and maintain optimum inventory levels to ensure continuous testing readiness
- Purchase supplies and materials according to QC requirements
- Keep detailed records database on procurement activity, materials quantity, specifications, and vendors
- Ensure prompt and accurate updating on the status of all material transactions
- Optimize QC materials storage and compliance
- Run QC equipment database
- Coordinate schedule for QC equipment preventative maintenance and calibration
Lab Technologist
LabCorp - Forensic
Raritan, NJ
03.2022 - 09.2022
- Perform lab procedures in accordance with standard operating procedures
- Train and remain current on lab SOP's
- Receive specimens for testing; evaluate specimens and test orders determine priority of work and batches to maintain acceptable turn-around-time; recognize unacceptable and unusual specimens and handle appropriately
- Perform confirmatory testing on client, quality control, and proficiency
- Follow quality control rules; recognize and correct errors and unusual results; monitor controls for error detection and take corrective action; maintain laboratory records maintenance logs, quality control charts, reagent and standard logs, and worksheets
- Adhere to all regulatory and standard operating procedure requirements
- Participate in the instruction and training of others; demonstrate and/or explain the testing process to others or observe the testing process as performed by others.
Care Managed Coordinator
Oregon Health & Science University
11.2021 - 03.2022
- Responsible for managed care processes within Centralized Managed Care & Price Estimates
- Provide clear and accurate information regarding our patient's financial obligations related to their visits, treatments, and/or inpatient admissions
- Work closely with the Ambulatory Access Service Intake Coordinators, Clinical staff, and CMC leadership to ensure patients receive optimal services related to their care
- Maintain HIPAA compliance, conduct HIPAA risk assessment, integrity, and access control
- Identify potential threats and vulnerabilities
- Documentation and review
- Explained policies, procedures and services to patients
- Collaborated with multi-disciplinary staff to improve overall patient care and response times
Clinical Lab Technologist Trainee
LabCorp
Raritan, NJ
10.2021 - 03.2022
- Receive and sort clinical lab specimens
- Prepare specimens for testing and analysis
- Run PCR/DNA extraction on covid samples
- Run tests on covid samples
- Responsible for inspecting MDR (Medical Device Reporting) and troubleshooting
- Scan and/or data entry of specimen and patient information
- Complete record logs and other administrative duties
- Upheld all Standard Operating Procedures to ensure safety and quality standards
- Responsible for the quality of specimen and analysis
Urgent Care Patient Care Coordinator
UCLA Health
Los Angeles, CA
11.2018 - 05.2020
- Established rapport and relationships with patients and external partners to cross-train and support medical staff
- Always maintained confidentiality of patient data and condition to safeguard health information
- Educated patients by explaining preparation instructions for upcoming procedures and tests
- Facilitated communication between all hospital departments
- Ability to manage fast-paced environment and prioritize tasks based on importance
- Maintain HIPAA compliance
Neuromuscular Patient Care Coordinator
UCLA Health
Los Angeles, CA
12.2016 - 11.2018
- Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication
- Reviewed each step of patient care and made proactive adjustments to avert issues
- Performed in advisory resource capacity by providing patient and family care expertise
- Coordinated charitable, government and community resources for patients
- Managed over 30 prescriptions by sending electronic requests for new medications and refills
- Maintained multiple tasks ranging from scheduling, obtaining prior authorizations, and educating patients on tests and procedures
- Maintain HIPAA compliance
Clinical Care Extender Intern
COPE Health Solutions
Long Beach, CA
06.2013 - 08.2015
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment
- Monitored patient vital signs, filed paperwork, answered over 50 phones calls per day
- Provided patient care by bathing, grooming, feeding, changing, and transporting patients
- Conducted patient surveys to evaluate patient complaints and quickly resolve them to increase patient satisfaction and quality care
- Received exemplary service award
Education
Master of Biomedical Sciences -
Geisinger Commonwealth School of Medicine
09.2021
Bachelor of Science - Cellular and Molecular Biology
California State University
05.2015
Skills
- Quality Control
- Calibration
- Laboratory Procedures
- High-Performance Liquid Chromatography
- 5S
- Microbiology
- CGMP
- Chromatography
- Internal Audits
- Raw Material Inspection
- Product Development
- Process Documentation
- Employee Training
- Team Collaboration
- Product Inspections
- Complex Problem Solving
- Complaint Resolution
- Customer Service
- Quality Improvements Implementation
- Critical Thinking
- Effective Multitasking
- Defect Identification
- Interpersonal Communication
- Attention to Detail
- Strong Work Ethic
- Active Listening
- Organizational Skills
- Reliable & Trustworthy
- Appointment Scheduling
- EMR systems
- Medical Records maintenance
- HIPAA
- Insurance processing
- CPT coding
- Microsoft Office
- PPE Use
Certification
Mental Health First Aider
March 2021 to March 2024
Timeline
Quality Control Lab Coordinator
Thermo Fisher Scientific
03.2022 - 11.2022
Lab Technologist
LabCorp - Forensic
03.2022 - 09.2022
Care Managed Coordinator
Oregon Health & Science University
11.2021 - 03.2022
Clinical Lab Technologist Trainee
LabCorp
10.2021 - 03.2022
Urgent Care Patient Care Coordinator
UCLA Health
11.2018 - 05.2020
Neuromuscular Patient Care Coordinator
UCLA Health
12.2016 - 11.2018
Clinical Care Extender Intern
COPE Health Solutions
06.2013 - 08.2015
Master of Biomedical Sciences -
Geisinger Commonwealth School of Medicine
Bachelor of Science - Cellular and Molecular Biology
California State University