Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Yvette Lara

Carlsbad,NM

Summary

Dynamic and diligent professional with a proven track record at AT&T, excelling in customer satisfaction and strategic issue analysis. Skilled in prioritization and scheduling, I cultivate strong partnerships while ensuring efficient operations. Committed to integrity and delivering exceptional service, I am readily available to support diverse client needs.

Overview

14
14
years of professional experience

Work History

Caregiver

Self-employeed
02.2012 - 05.2018
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.

Sales Support Representative

AT&T
09.2010 - 04.2011
  • Enhanced customer satisfaction by promptly resolving issues and addressing concerns.
  • Coordinated logistics for trade shows and events, effectively promoting company products and services.
  • Streamlined order processing procedures for increased efficiency and accuracy.
  • Managed a comprehensive database of customer contacts, ensuring prompt follow-ups for potential leads.
  • Facilitated communication between sales representatives and other departments to ensure seamless order fulfillment processes.
  • Created and processed orders and reviewed pending orders to verify adherence to fulfillment schedule.
  • Performed data entry for sales figures, metrics and other customer data.
  • Implemented inventory control measures, reducing stock discrepancies and optimizing warehouse operations.
  • Developed strong rapport with customers by maintaining regular contact through phone calls or emails.
  • Collaborated with sales team to develop targeted strategies, increasing overall revenue.

Cashier

McCoy's
03.2010 - 09.2010
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.

Cleaning Crew Member

Springtime
10.2009 - 12.2009
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
  • Maintained a safe working environment through the careful use of equipment and adherence to safety protocols.
  • Demonstrated attention to detail while performing thorough cleaning services for optimal client satisfaction.

Title Officer

Eddy County Abstract
01.2006 - 09.2008
  • Increased client satisfaction rates by providing exceptional customer service and addressing inquiries promptly.
  • Contributed to company growth by consistently meeting or exceeding monthly revenue targets.
  • Collaborated with underwriters to obtain necessary approvals for complex transactions, ensuring successful closings.
  • Developed excellent problem-solving skills to address unique challenges that arose during complex real estate transactions.
  • Expedited transaction processing times by effectively managing deadlines and prioritizing tasks accordingly.
  • Maintained compliance with industry regulations by staying current on laws, guidelines, and reporting requirements.
  • Upheld strict confidentiality standards when handling sensitive client information, protecting their privacy and ensuring data security.

Sales Associate

Carlsbad Medical Supply
08.2004 - 01.2005
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.

Education

High School Diploma -

Bicsi
05-1998

Skills

  • Supportive engagement
  • Prioritization and scheduling
  • Strategic issue analysis
  • Sanitation and organization tasks
  • Cultivating strong partnerships
  • Willingness to adjust hours
  • Clear communication skills
  • Strong organizational skills
  • Diligent and trustworthy
  • Integrity in decision-making
  • Readily available

Accomplishments

Certified Network Cabling Specialist

Timeline

Caregiver

Self-employeed
02.2012 - 05.2018

Sales Support Representative

AT&T
09.2010 - 04.2011

Cashier

McCoy's
03.2010 - 09.2010

Cleaning Crew Member

Springtime
10.2009 - 12.2009

Title Officer

Eddy County Abstract
01.2006 - 09.2008

Sales Associate

Carlsbad Medical Supply
08.2004 - 01.2005

High School Diploma -

Bicsi

Similar Profiles

CREATE PROFILE
Yvette Lara