Yvette Lavin

• Handled confidential and sensitive information with discretion and tact.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Contributed to smooth business operations by planning and organizing meetings and conferences.
• Coordinated travel arrangements by booking airfare, hotel, and ground transportation.
• Assisted with internal and external audits to confirm compliance
• Collaborated with internal and external stakeholders, auditors and legal counsel to ensure alignment with applicable laws and regulations.
• Research evidence to support proposal feasibility studies and self studies submissions
• Streamlined operations and prioritized tasks, allowing CEO to increase productivity.
• Volunteered to help with special projects of varying degrees of complexity.
• Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
• Used QuickBooks to produce monthly invoices, reports, and other expenditures
• Prioritized project-related tasks to efficiently complete essential tasks.
• Prepared and maintained document inventory for core dossier preparation.
• Prepared and submitted regulatory file applications and supporting documentation.
• Worked creatively and analytically in problem-solving environment, internally and with clients.

• Oversee and ensure policy and procedures are implemented and followed for school of nursing for undergraduate and graduate nursing programs
• Supervisor to program Nursing Coordinator, oversee productivity, organize workflow and ensure understanding of responsibilities, setting goals and expectations, ensure to provide updates form leadership or internal changes and coordinate adequate training for staff
• Collaborate with Program Director of Nursing and development of the program
• Organized and coordinate student orientation, quarterly reports, end of year reports, review and asses department processes and procedures and initiate resolution option to ensure compliance for student success and experience
• Collaboration with Registrar, Financial Aid, and Director of Student Services for student progress, support and success
• Support nursing students in academic and personal needs
• Develop and create MSN quarter schedule, and faculty work loads
• Ensure preceptor contracts are successfully complete, Core Elms monitoring, schedule and oversee faculty training in processes and procedures
• Provide student orientation in Complio database upload and clinical/preceptor requirements for MSN, BSN, RN-BSN
• Support adult learners in Undergraduate and Graduate nursing students, reciprocity and international students
• Monitoring and maintaining compliance for all student immunization/clinical records, department regulatory requirements
• Process enrollment verification, transcript requests and collect verification of job placement for BPPE Reporting
• Create and distribute faculty quarterly work loads and submit to payroll and leadership
• Asses, create and implement effective processes in accordance to all regulatory requirements
• Facilitate and coordinate faculty training/development activities
• Developer and maintain external partnerships with affiliates, clinical partnerships and network partnerships
• Negotiate ATI fees for our Reciprocity students and appointed liaison between ATI and University, created the direct payment process for all Nursing programs
• Initiate ATI product alignment and its resources for student and faculty
• Initiate recommendation of training needs for faculty, administration, and students specifically in ATI Product utilization and implementation to improve learning outcomes and preparedness for the NCLEX Exam
• Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
• Established program policies and procedures to comply with regulatory requirements.
• Review and negotiate details upon renewal of contracts/agreements in effort to obtain cost- effective
• Identified opportunities to streamline processes and improve program operations and efficiency.
• Encouraged students to take ownership of educational success
• Provided emotional support to students and families.
• Identified at-risk students to provide appropriate interventions.
• Support team members with various needs depending on influx and need.
• Provided ongoing direction and leadership for program operations.
• Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
• Monitored program performance to identify areas for improvement.
• Cultivated strong relationships with vendors and partners supporting administrative operations.
• Identified opportunities to streamline processes and improve office operations and efficiency.

Achievements

• Initiated the negation of 3rd party contract saving students $300.00 out of pocket costs with option of paying in two payments
• Developed a cross departmental process addressing the issues I Identified in the areas student product accessibility that is a requirement of program and the out of pocket costs for all School of Nursing Students. Required an in-depth assignment, develop multiple processes to meet the needs for each program and/or type of student, and coordination of implementation plan of action
• Initiative and coordinate faculty training in ATI products implementation in courses

• Provide administrative support to the Academic Dean of Nursing for the Vocational Nursing program, LPN Program and Associate Degree in Nursing program in Los Angeles, Ontario, and Phoenix campuses
  
• Experience in the launch of newly approved nursing programs and the ongoing development, implementation and and developing processes and procedures aligning with regulatory requirements
• Create and conduct onboarding for all new hires
• Development and maintain genuine and sustainable relationships with institutional and business partners, regulatory and accrediting agencies, affiliates and individuals with significant influence over their respective industries
• Provide academic and personal support to students
• Create and provide quarterly schedules to students and administration prior to each quarter
• Managed the day-to-day operations of department and program
• Appointed to serve as a direct representative for the department and program for the Vocational Nursing and Associate Degree in Nursing programs including but not limited to program information, data, and projects
• Maintain compliance of all nursing faculty and staff’s electronic and physical files for Los Angeles and Phoenix Nursing programs
• Create and maintain student files for Associate Degree in Nursing program and LPN Program (AZ campus)
• Schedule new student program interviews with program directors for all nursing programs
• Conduct and coordinate new student orientation for all ADN students and LPN/LVN students
• Interdepartmental support to Admissions, Registrar and Accounting
• Provide ongoing direct support to all faculty with teaching resources, software access, training and materials needed and more
• Manage Academic Dean’s calendar and schedule- in attendance to 90% of meetings per Dean
• Provide input and resolutions on a variety of topics and issues based on experience and knowledge
• Monitor Student Academic Progress (SAP), meet with at risk students, provide guidance and collaboration with instructors to create action plan to improve academic success, coordinate tutoring services, seek leadership assistance if needed
• Maintain exceptional records of student communication in Student Information Systems (SIS) and documentation
• Create and maintain inventory of all departmental material’s and supplies, and create purchases orders when necessary and in budget
• Record tracking and monitoring nursing student COVID exposure/positive case database, send letter detailing COVID policy and procedures to return to collect any necessary documentation
• Provide support and guidance to the Arizona LPN students, director and staff
• Review Canvas blueprint and Course outline prior to publishing
• Gatekeeper for Academic Dean and Director of Nursing
• Personally requested by Campus President for support and assisting with Operational Projects
• Create annual master ADN schedule for each start
• Coordinate and schedule clinical rotations and student and faculty facility orientation
• Clinical Coordinator- direct contact for clinical facilities, maintain EDP-P-18 and Affiliation Agreements
• Certified ATI proctor, knowledgeable in products
• Compile, transcribe and distribute of minutes for Nursing Department and Operations Meetings across three campuses
• Nursing Department regulatory coordinator for ACCSC, BVNPT PRS, BRN, audits, site visits and more
• Facilitate and Coordinate Faculty Development day(s)- faculty relations, team building activities. program development collaborations and other activities that are related to the development of the program
• Knowledgeable in AZBN Rules, BVNPT, CA-BRN, ACCSC Regulations
• Have the ability to learn and effectively communicate new regulatory processes
• Regularly recommend by Leadership or Department to serve as Project Coordinator on institutional and department regulatory projects
• Comfortable in a leadership role, and nurture the best out of each individual on the team

Achievements

• Offered to learn the AZBN state requirement codes and process for final approval of LPN program submission
• Successfully managed the project for LPN Program AZBN approval- AZBN Approved was granted
• Assisted management with special projects to complete all tasks by deadlines.

• Liasion between Birth Mother and Adoptive Family- request and/or process birth mother updates per adoption agreement
• Birth Mother medical records request and evaluation.- provide Medical’s summary to Legal and Birth Mother Coordinator
• Maintain high level of confidentiality
• Ability to maintain calm under high stress and emotional situations
• Print Adoptive Parent profiles
• Professionally engage with Judges, attorneys, federal agencies, and others
• Answers overflow incoming calls
• Create Birth Mother paperwork packets for adoption Birth Mother
• Medical document review and summary for adoptive families
• Update Agiline Feature Family Request
• Prepare and package Birth Mother Packet to be sent
• Assistant in Birth Mother services- such as ordering food, providing shelter, transportation and other assistance as allowed per state laws
• Process declined Birth Mother packets
• Tally Adoptive Parent profile in Agiline
• Social Media updates (Facebook & Instagram)
• Collaborate with legal team- Process and review Adoption Details to legal parties and adoptive families
• Audit and Maintain all Adopting Parent to files- up to take documents required per state requirements and company policy
• Manage all post finalization request
• Aquire skills required in a law center surrounded with sensitive information, attention to detail, privacy and high emotions on all scales- highly detailed, documentation is key to overall function and quality care, screening all calls, handle emotionally sensitive calls while staying professional and adapting approach according to type , communicating with attorneys and legal entities across the United States
• Process Adopting Parent packet requests
• Contact families for birth mother updates per agreement
• Process Birth Mother updates timely
• Outreach- mail Birth Mother material, Outbound calls to hospitals, woman shelters, clinic to spread awareness and education
• Aquire Marketing/Outreach leads- send information on services/ resources, Adoption education and information presentations to hospital staff, clinics, high schools, churches etc
• Process Insurance verification requests and notify Specialist of Birth Mother coverage
• Medical Invoices- review, confirm and request payment from Adopting family
• Electronic filing HS & FBI processing
• Processing BabyBorns
• Processing Disruptions
• Processing Matches
• Processing Inactives
• Manage and maintain accuracy of all files
• Manage all Inactives- issue 30 day notice, make sure all checks/ documents are received prior to reactivation of services
• Process Reactivation for Adopting Family
• Policy and Procedures are upheld in day to day responsibilities and guidance.

• Monitor 90 nursing student program retention and compliance
• Daily student engagement
• Schedule student make up exams and remediation
• Arrange student campus engagement events
• Input daily attendance records
• Create daily attendance rosters
• Contact student on absences/attendance policy review
• Take VN Faculty meeting minutes
• Student Academic Progress Report ADP payroll for VN department -manual entries in
• ADP system- confirm faculty time sheet hours- submit to payroll
• HR for processing- distribute paychecks, submit vacation request and schedule coverage
• Proctor/ administrator make up exams Schedule those in violation of policy with DON
• Input make up hours for Clinical & Theory Student compliance meetings
• Schedule FBI LiveScan Verify student hours for graduation
• Prepare and review BVNPT paperwork Create and maintain VN student files
• Coordinates monthly nursing department meetings
• Input student grades in the Student Information System
• Process Transcripts request
• Process LOA, withdraws, and re-enrollments

• Answered heavy volume multi phone line average call volume 80+ calls a day
• Assist Director of Education with reaccreditation of the Vocational Nursing program
• Scheduled student remediation for clinical and theory
• Was a Certified Pearson VUE and Prometric Test Administrator
• Student Orientation Presentation/Day for new LVN students- Speaker to classes of 35/40, Read and explain the Enrollment Contract and details included, Student Handbook policy and procedures, Issue
• Student ID's, supply disbursement, answer questions, introduce administration for LVN program, etc
• Sallie Mae Loan and FAFSA experience
• Manage CEO calendar and reminders
• Daily motoring of 120 nursing students for retention and program success
• Expert user & trainer in proprietary system
• Maintained and update all LVN and Occupational Therapy student health information- email studentday notice prior to expiration, follow up, obtain documentation, student compliance
• Process new student enrollments, dismissals, withdrawals and re-enrollments
• Manage rosters of student attendance-Input and call absentee students, notify students of attendance policy and remediation process
• Process background checks via American DataBank on all faculty and Nursing/Allied Health student's
• Bursar/Student Account-Manage and maintain student account, receive payments from student school and apply to account, Issue payment reminders via email/ phone, create new or modify payment plan options for students
• Advocate for student success and experience
• Report directly to institutional CEO, CFO
• Assist Human Resources - Input new hire data into system, file paperwork and distribute materials needed, campus tour
• Create/update profiles in campus system faculty clearance level, collect required documents and accuracy of new hire packet
• Process termination/exit paperwork of an employee and collection of school property
• Manage Student Academic Progress Report- compliance and high risk student
• NCLEX presentation- licensure forms, collect passport pictures, live scan fees
• Assist in graduation ceremony event
• Post graduation following up- events, continue education, reviews, testimonials etc
• Assist is organizing and encourage student participation for Community events such as Red Cross
• Habitat for Humanity, Second Harvest Food bank, Military care packages etc
• Enrollment, Re- enrollment, dismissals and Audit contract processing
• Clinical- Sending all required documents to facility
• Clinical Remediation- Scheduled student clinical remediation following policy such as specialty, attendance policy, facility orientation completed, within a lotted timeframe according to the policy and procedures
• Maintain accuracy and updated list of student facility orientation and paperwork
• Organize and create Immunization schedule for all student cohorts per policy and facility requirements, communicate and confirm proposed schedule with program Director, inform/ remind instructors in advance and send reminders to students, issue referrals for chest x rays, titers and waivers as needed
• Scheduled BLS Certification training for cohorts
• Policy development- Proposed a policy to CEO and Director that can assist with student remediation
• Was approved and implemented for Vocational Nursing Student's
• Saw a problem, find a solution- Was given the approval to move forward with many ideas that would enhanced the overall experience and student success
• Student reviews on BVNPT website and student survey- I was recognized several times on BVNPT review board and end of term survey by students that said I was helpful, followed up with them, cared and listened when they needed and do everything I can to help them succeed
• Developed genuine relationships with students beyond graduation
• Experience with Virtual ATI- Proctor exams, register students and Nursing faculty with account and assign course,provide student exam codes, ATI Administrator, handled faculty/ student issues with VATI representative until resolved
• Achievements
• Voted Employee of the Month twice
• Often recognized by students in end of term evaluation
• Multiple positive BVNPT students reviews on site

• Answered phones
• Data entry of new leads
• Organized and prepared student open house
• Confirmed meetings for admission representatives
• Assisted Campus President o

• Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
• Consistently provided friendly service to promote better customer engagement.
• Maintained clean, organized workspace according to operational standards.
• Handled cash and processed payments, sorting bills, and maintaining records of transactions.
• Answer incoming customer service calls
• Follow Open and Closing procedures for Box Office and Concession
• Participate in organizing and promoting movie promotions
• Conduct routine theatre maintenance checklist
• Backup projectionist
• Supported team members with various needs depending on customer influx and demand.
• Taught basics of snack bar operations to new employees, building individual confidence in performance of duties.
• Immediately informed supervisors when equipment was not functioning properly to promote quick issue resolution.
• Established rapport with new and recurring customers, remembering specific requests and providing specialty concessions for individuals.
• Kept drawer balanced by accurately processing cash, credit and debit payments.
• Replenished serving stations with fresh food and cleaned up spills.
• Responded to customer complaints to help resolve issues.
• Maintained membership database, ensuring that all information was current and accurate.
• Scheduled and assigned daily work and activities for team members.
• Actively engaged clients upon entrance with pleasant greeting.
• Provided exceptional customer service to promote positive movie-going experience.
• Performed routine inspections of theater to identify safety hazards.