Yvette Lomeli
Long Beach
Summary
Dynamic and detail-oriented professional with extensive experience at The Oncology Institute of Hope and Innovation. Proven track record in enhancing office efficiency and patient care coordination. Skilled in HIPAA compliance and exceptional customer service, contributing to practice growth through effective communication and streamlined processes. Committed to fostering patient satisfaction and team collaboration.
Overview
7
7
years of professional experience
Work History
New Patient Coordinator
The Oncology Institute of Hope and Innovation
06.2018 - Current
- Provided exceptional customer service, addressing concerns and answering inquiries promptly and professionally.
- Increased office efficiency by creating clear communication channels between staff, patients, and healthcare providers.
- Streamlined incoming referral processes by developing standardized forms that improved accuracy when inputting new patient information into the system.
- Contributed to practice growth by identifying opportunities for expansion based on community needs analysis data.
Baby Cuddler
Kaiser Permanente
03.2020 - 03.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Front Office Medical Assistant
Foundation of Life
01.2019 - 03.2020
- Assisted with insurance verification, expediting the check-in process and ensuring accurate billing.
- Scheduled surgeries by making arrangements with surgical centers and prepared charts and consent forms.
- Assisted in training new front office staff members, ensuring consistent quality of service delivery across the team.
- Navigated complex insurance claims processes to ensure prompt reimbursement for services rendered.
Front Office Medical Assistant
Coast Hospital
03.2018 - 08.2019
- Assisted with insurance verification, expediting the check-in process and ensuring accurate billing.
Education
N/A - General Studies
Long Beach City College
Long Beach, CAMedical Assistant - Front And Back Office
Charter College
Long Beach, CA06.2011
High School Diploma -
Artesia High School
Lakewood, CA06.1996
Skills
- HIPAA compliance
- Strong organization
- Office administration
- Patient scheduling
- Insurance verification
- Follow-up skills
- Appointment setting
- Customer service
- Attention to detail
- Multitasking
- Patient care
- Critical thinking skills
- Organizational skills
- Patient safety
- Verbal and written communication
- Creative problem solving
- Patient education
- Patient confidentiality
- Patient documentation
- Patient registration
- Patient care coordination
- Medical terminology
- Documentation
- Appointment scheduling
- Follow-up care
- Scheduling
- New hire training
- Patient outreach and Follow-up
- Billing statement processing
- Patient satisfaction
- Teamwork
- Time management
Languages
Spanish
Native or Bilingual
Timeline
Baby Cuddler
Kaiser Permanente
03.2020 - 03.2020
Front Office Medical Assistant
Foundation of Life
01.2019 - 03.2020
New Patient Coordinator
The Oncology Institute of Hope and Innovation
06.2018 - Current
Front Office Medical Assistant
Coast Hospital
03.2018 - 08.2019
N/A - General Studies
Long Beach City College
Medical Assistant - Front And Back Office
Charter College
High School Diploma -
Artesia High School
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