To Obtain a challenging career that will utilize my skills in my area competence and enriches my knowledge, and that give me the chance to be apart of a team that contributes towards the growth of the organization.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Houseman
Excellence Oyster Bay
01.2021 - 04.2023
Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.
Ensured a high standard of cleanliness by adhering to hotel guidelines and using proper cleaning techniques.
Upheld hotel brand standards by consistently meeting cleanliness expectations set forth by management during regular evaluations.
Scrubbed floors with special cleaners and equipment to achieve deep clean.
Hotel Waiter
Melia Braco Village Hotel
05.2020 - 01.2021
Streamlined order-taking processes by effectively communicating with both guests and kitchen staff, minimizing errors and wait times.
Maintained clean and organized table settings, ensuring a comfortable and inviting atmosphere for guests.
Enhanced guest satisfaction by providing exceptional dining experiences through attentive service and timely delivery of orders.
Contributed to the hotel''s reputation for excellent service by consistently receiving positive reviews from satisfied customers.
Kept work environments, equipment and trays clean and sanitized for guests.
Completed ordered with speed and accuracy, maintaining exceptional service standards each day.
Location Manager
CSI Group
06.2018 - 01.2020
Cultivated focus on customer service and satisfaction with well-trained, empowered team.
Resolved location-related issues swiftly through effective problem-solving skills, minimizing delays in production schedules.
Built strong team through proactive recruitment and hiring strategies.
Improved project timelines by effectively coordinating with various departments, such as transportation, catering, and security.
Security Supervisor
Secure World Corporation
01.2013 - 01.2017
Conducted regular patrols of facility to detect and deter security threats.
Recorded incident reports with detailed accounts of occurrences.
Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
Supervised and evaluated security staff performance to determine compliance with safety regulations.
Education
Caribbean Examination Council (CXC) -
High School Diploma -
Cedric Titus
Trelawny Jamaica
07.2009
Skills
Attentiveness
Activity Planning
Cleaning/washing
Social Skills
Etiquette and Formal Service
Customer Service
Quick Learning Ability
Positive Interaction
Conflict-resolution
Outgoing Personality
References
Mr. Carlton Lynch; Pastor/Justice of the Peace; 1-876-466-0064
Ms. Melba Reid; Reitred Teacher; 1-876-877-4947
Certification
Carl's Practical Catering School May 2009 - June 2009