Seasoned Human Resource Generalist skilled in onboarding, payroll administration, and employee welfare. Focus on streamlining processes to enhance service delivery and improve employee satisfaction. Committed to fostering positive employee relations and implementing effective HR policies.
Overview
7
7
years of professional experience
Work History
HR Administrator
TEA - Talent & Employment Assistance
09.2022 - 06.2026
Facilitated onboarding sessions for new hires and ensured compliance with policies.
Assisted in recruitment by posting job ads, organizing interviews, and onboarding new hires to ensure smooth transitions.
Managed employee records and maintained confidentiality of sensitive information.
Resolved conflicts between employees in a timely manner.
Coordinated exit interviews to gather insights on employee experience and identify areas for improvement.
Updated databases with new employee information, job changes, and terminations.
Provided administrative support to enhance program efficiency and facilitate clear communication.
Streamlined client intake processes to enhance service delivery efficiency.
HUMAN RESOURCE GENERALIST
PUCHE MEDICAL CLINIC
Luanda
02.2019 - 12.2021
Recruitment and selection.
Prepare and process the employees' payroll and benefits.
Managed employee complaints and resolved disputes effectively.
Strategically handling employees' welfare.
Facilitated employee recognition and advancement initiatives.
Provided guidance and counseling to employees to support their personal and professional development.
Implemented performance management annually.
Offer training and development.
Assist in orienting and training new employees.
Effective maintenance of employees' records and information.
Supported the organization of filing and documentation processes.
Conduct performance improvement plan.
Develop HR policies and procedures.
Education
DEGREE IN BACHELOR OF COMMERCE - HUMAN RESOURCE MANAGEMENT
CATHOLIC UNIVERSITY OF E.A
01-2020
KENYA CERTIFICATE OF SECONDARY - EDUCATION (KCSE)
MOI GIRLS KAMUSINGA
01-2013
KENYA CERTIFICATE OF PRIMARY - EDUCATION (KCPE)
T ANN,S PRIMARY SCHOOL
01-2008
Skills
Human resources management
Employee relations
Onboarding coordination
Recruitment support
Payroll administration
Benefits administration
Policy development
Complaint resolution
Customer service
Communication skills
Professional Skills And Knowledge
Communication skills; verbal and written skills, understands and communicate English and Swahili fluently
HRIS, HCM AND HRMS
Command of technology; computer literate (Microsoft Word, Microsoft Excel, virtual platforms like Zoom and documentations, familiarity with HRIS)
Analytical and data driven; to identify high potential employees, benefits, fare payment and incentives, identify future talent needs
HR Reporting skills; professional ability to create, read and interpret HR reports using data from different HRIS
Commercial awareness; HR value chain and activities that lead to HR outcomes following objectives
Cultural awareness and sensitivity; essential in multinational org, the comprehension of different cultures
Computer proficiency. Great knowledge with MS WORD, MS EXCEL including other packages
Kenyan Labor laws and regulations
Tel
+254716009159
References
Hesbon Luyali, Presiding Clerk, Frends Church Quakers, +254798498586, hesbon.luyali@gmail.com
Julius Barasa, Senior Administrator, Puche Medical Clinic (Luanda), +254705969812, jbarasa@gmail.com
Hobbies and Interests
Innovation and creating ideas
Reading nonfictional books
Traveling
Socializing
Professional Abilities
Planning HR needs, Recruitment and selection, Training and development, Develop, implement budgets, Performance management, Documentation and filing reports, Customer compliance, complement and inquiries, Guidance and counselling, Asset management, Orientation of new hires, Draft internal and external newsletters, Analysis of the HR metrics, Training and development, Reward and incentives, Team work, Labor laws and regulations, Leave management, Employee welfare, Retirement benefits, Terminal dues
Personal Information
Citizenship: Kenyan
Gender: Female
Timeline
HR Administrator
TEA - Talent & Employment Assistance
09.2022 - 06.2026
HUMAN RESOURCE GENERALIST
PUCHE MEDICAL CLINIC
02.2019 - 12.2021
DEGREE IN BACHELOR OF COMMERCE - HUMAN RESOURCE MANAGEMENT