Yvette Mason
Louisville,KY
Summary
Dynamic and results-oriented Administrative Clerk with a proven track record at LMPD, where I enhanced office efficiency and improved data management through expert database administration and meticulous attention to detail. Excelled in team collaboration and streamlined productivity. Skilled in customer service and confidentiality awareness, I consistently exceed employer expectations.
Overview
17
17
years of professional experience
Work History
ADMINISTRATIVE CLERK
LMPD
LOUISVILLE, KY
05.2008 - Current
- Scheduled and coordinated meetings and travel arrangements for staff.
- Maintained accurate records of financial transactions using accounting software programs.
- Processed employee payrolls according to established guidelines.
- Generated monthly performance reports based on organizational objectives.
- Verified vendor invoices against purchase orders before submitting them for payment approval.
- Compiled statistical reports related to sales activity, inventory levels, customer satisfaction surveys and other relevant data.
- Maintained records and personnel files to drive administration and office support.
- Provided training and orientation for new staff on office procedures and policies.
- Created purchase orders for various vendors in accordance with company procedures.
- Coordinated travel arrangements for office personnel.
- Managed and updated company databases to ensure quick access to critical information.
- Monitored and directed work of lower-level clerks.
- Prepared meeting agendas, attended meetings and recorded and transcribed minutes.
- Coordinated travel arrangements and accommodations for staff members.
- Reviewed all invoices for accuracy prior to processing payment requests.
- Collected, counted and disbursed money to complete basic bookkeeping and banking transactions.
- Trained staff members to perform work activities and use computer applications.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Completed and mailed contracts, invoices or checks.
- Prepared and processed documents such as invoices, reports, memos and correspondence.
- Coordinated office activities to streamline operations and promote compliance with organizational policies.
Education
Associate of Applied Science - CRIMINAL JUSTICE
JCTC
College Corner, OH12-2010
Skills
- Database entry
- Customer follow-up
- Verbal and written communication
- Maintaining confidentiality
- Record maintenance
- Time tracking
- Scheduling appointments
- Multitasking
- Documentation and recordkeeping
- Confidentiality awareness
- Document management
- Task prioritization
- Phone call handling
- Document filing
- Client communication
- Front desk reception
- Attention to detail
- Team collaboration
- Filing systems
- Word processing
- Time management
- Data compilation
- Office supply management
- Email correspondence
- Customer service
- Clerical support
- Document preparation
- Proofreading documents
- Phone etiquette
- Appointment scheduling
- Supply ordering
- Problem-solving
- Inventory control
- Information security
- Mail routing
- Calendar coordination
- Taking directions
- Office equipment operation
- Interpersonal confidence
- Scheduling and calendar management
- Database administration
Affiliations
- Love to read - especially true crime.
- Bowling
- Cooking - make a mean lasagna.
Accomplishments
- Received the Exceptional Merit Award from LMPD in 2015.
Timeline
ADMINISTRATIVE CLERK
LMPD
05.2008 - Current
Associate of Applied Science - CRIMINAL JUSTICE
JCTC
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