Yvette Mejia
Ontario,CA
Summary
Accomplished Case Manager adept at handling high caseloads without sacrificing quality of care. Operates exceptionally well in high-pressure environments. Recommends best resources and courses of action to benefit patient needs and return each to optimal quality of life. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Case Manager
Path SSVF
Los Angeles, CA
04.2023 - Current
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Provided crisis intervention support for clients in emergency situations.
- Conducted home visits to assess the safety of living environments for clients.
- Developed individualized care plans with input from clients and their families.
- Maintained accurate case records and documentation according to agency guidelines.
- Compiled reports on cases and submitted them to supervisors as required.
- Counseled clients on available resources within the community that could help meet their needs.
- Provided referrals to appropriate health care providers or other community resources.
- Monitored client progress through regular follow-up contacts.
- Coordinated transportation services for clients who lacked access to reliable transportation.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Maintained up-to-date case records with case activity status.
- Participated in regular team meetings and in-house training sessions to boost group effectiveness.
Peer Support Specialist
The Veteran Peer Access Network
San Pedro, CA
06.2022 - 04.2023
- Provided crisis intervention services to individuals in need of emotional and mental support.
- Assisted clients with developing healthy coping skills to manage stressors.
- Facilitated individual and group sessions to provide guidance and counseling.
- Conducted assessments to identify needs, strengths, and resources of clients.
- Developed positive relationships with clients by providing a safe, supportive environment.
- Collaborated with multidisciplinary teams to ensure continuity of care for clients.
- Maintained accurate records of client progress through use of electronic medical record system.
- Educated clients on available community resources that could enhance their quality of life.
- Coordinated referrals for additional services as needed based on client needs.
- Participated in weekly team meetings to discuss cases and develop treatment plans.
- Created educational materials for staff members related to peer support services.
- Attended trainings focused on best practices for working with individuals experiencing mental health issues.
Program Assistant
JVS SoCal
El Monte, CA
10.2021 - 06.2022
- Assisted in the coordination of program activities and resources, including scheduling meetings, preparing materials, and providing administrative support.
- Provided technical assistance to program participants by responding to inquiries via phone or email.
- Ensured compliance with organizational policies and procedures while administering programs.
- Maintained detailed records of all program activities, data collection, and evaluation results.
- Collaborated with other departments to ensure smooth delivery of services for program participants.
- Conducted research on potential funding sources for current and future programs.
- Organized special events such as conferences, workshops, training sessions. for program participants.
- Created informational materials about programs and services available to the public.
- Generated financial reports outlining budget allocations for various programs.
- Monitored office services mailbox for business support needs and requests.
- Scheduled service and changed and ordered toner to keep printers and copiers functioning.
- Reviewed and approved vendor invoices.
- Reserved and managed meeting room availability.
- Broke down boxes for garbage and recycling.
- Stocked inventory and ordered office and kitchen supplies.
- Encouraged and improved cross-department internal communication.
- Received and distributed mail, letters and packages.
- Answered phones and routed voicemails to respective employees.
- Handled incoming calls and directed callers to appropriate department or employee.
- Greeted guests and vendors to assist in navigating space.
- Maintained front desk to provide positive first impression.
- Assisted organizational efforts by filing, entering data and answering phones.
- Assisted with set up for social events and food deliveries.
- Maintained positive working relationship with fellow staff and management.
Education
High School Diploma -
Sonora High School
Sonora, CA06-2021
Skills
- Referral Coordination
- Health History Documentation
- Patient support
- Records Management
Languages
Spanish
Limited
Certification
- Certified Peer Support Specialist
Timeline
Case Manager
Path SSVF
04.2023 - Current
Peer Support Specialist
The Veteran Peer Access Network
06.2022 - 04.2023
Program Assistant
JVS SoCal
10.2021 - 06.2022
High School Diploma -
Sonora High School
Similar Profiles
BRENDA STEWARTBRENDA STEWART
Support Services Specialist at SSVF Meridian HealthcareSupport Services Specialist at SSVF Meridian Healthcare
KAREN M. PELLETIERKAREN M. PELLETIER
Rapid Resolution Coordinator/Healthcare Navigator at Supportive Services for Veteran Families (SSVF) at the University of VermontRapid Resolution Coordinator/Healthcare Navigator at Supportive Services for Veteran Families (SSVF) at the University of Vermont
Jordin ClarkJordin Clark
Case Manager at St. Vincent De Paul SSVFCase Manager at St. Vincent De Paul SSVF
Ana CoronaAna Corona
Training Specialist at VARP,IncTraining Specialist at VARP,Inc
ANKIT PATELANKIT PATEL
Manager at Capri Inn MotelManager at Capri Inn Motel