Yvette Nguyen

Managed line operations to ensure accurate scanning and stacking of packets.

• Utilized POS system for accurate order entry and payment processing, improving transaction efficiency.
• Engaged with customers to build rapport, fostering repeat business and positive dining experiences.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.

Nail tech: ensure clients nails are done and prep and clean and prep it’s a lot of steps to doing nails but making clients feel pretty and nails look good is the goal!

• Attended training sessions to learn nail care techniques and sanitation practices.
• Assisted in maintaining a clean and organized workspace to ensure client safety.
• Greeted clients and provided friendly customer service to enhance their experience.
• Prepared nail tools and equipment for services, ensuring proper hygiene standards.
• Observed experienced technicians to understand various nail treatments and procedures.
• Learned to identify client needs through consultations on preferred styles and services.

• Provided excellent customer service by promptly taking orders and responding to inquiries.
• Assisted in maintaining cleanliness and organization of dining area, ensuring optimal guest experience.
• Worked alongside kitchen staff to expedite food delivery to guests.
• Managed high-volume service effectively during peak times, demonstrating flexibility.

• Monitored guest satisfaction levels, proactively addressing concerns to enhance overall service quality.

• Supported training of new servers on menu items and restaurant protocols for enhanced team performance.