Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Yvette Ortiz

Hometown,IL

Summary

Experienced Life Coach versed in guiding individuals to build useful life skills and manage challenging circumstances. Compassionate and energetic with in-depth understanding of coaching processes, documentation requirements and available resources.

Systematic and reliable sanitation professional focused on promoting safe work environment for all personnel. Familiar with different areas of operations and standard practices. Success leading and training teams of up to 80 personnel.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Certified Life Coach

Self Employed Services
02.2024 - Current
  • Supported clients in overcoming personal challenges by applying solution-focused coaching methodologies and evidence-based techniques.
  • Offered one on one workshops on topics such as goal setting, and changing ones mindset by Challenging their beliefs that may limit you from achieving a goal through positive change.
  • Evaluated client progress using established metrics and adjusted coaching strategies as needed for optimal results.
  • Promoted work-life balance for clients through tailored strategies focusing on time management, stress reduction, and self-care practices.
  • Helped clients build life management and coping skills to handle daily needs and specific stressors.
  • Empowered clients to set and achieve personal and professional goals through customized action plans and regular follow-up meetings.

Sanitation Supervisor

Schulze And Burch Biscuit Company
06.2018 - Current
  • Maintained high cleanliness standards with regular inspections, ensuring adherence to regulations.
  • Upheld regulatory compliance by staying current with industry standards and maintaining accurate documentation of all sanitation activities performed in the facility.
  • Managed chemical inventory, ensuring safe storage and handling practices were followed at all times.
  • Reduced downtime during production changeovers with efficient coordination of sanitation crew members'' tasks during each shift transition period.
  • Improved overall facility hygiene by conducting thorough audits and addressing areas of concern promptly.
  • Evaluated employee performance regularly, providing constructive feedback to facilitate growth within the team.
  • Led training in sanitation and cleaning practices.
  • Created detailed sanitation schedules, delegating tasks to team members accordingly.

Manager

Little Ceasars Pizza
05.2013 - 06.2018
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Established team priorities, maintained schedules and monitored performance.

Light and Sound Technician

Westec
01.2014 - 05.2018
  • Separated instruments, vocals, and peripheral sounds and mixed during post-production stage.
  • Controlled microphones, sound levels and outputs to produce high-quality tracks for variety of clients.
  • Collaborated with event organizers to ensure optimal audio setup for various venues and occasions.
  • Increased efficiency of sound checks by promptly identifying and addressing technical issues.
  • Provided excellent customer service to clients, leading to repeat business and positive referrals within the industry.
  • Developed customized solutions for unique performance spaces, allowing artists to deliver their best possible performances under challenging conditions.
  • Prepared, packed and transported audio and lighting equipment for events and location shoots.

Education

Bachelor of Science - Forensic Chemistry

Western Illinois University
Macomb, IL
05.2018

Skills

  • Personal Development
  • Motivational Techniques
  • Boundary Setting
  • Goal Setting
  • Life Balance
  • Inventory Audits
  • Personnel Records
  • Incident Reports
  • Employee Performance Reviews
  • Task Prioritization
  • Job Assignments
  • Microsoft Office

Certification

  • Certified Purpose and Mindset Coach - Jay Shetty Certification School

Timeline

Certified Life Coach

Self Employed Services
02.2024 - Current

Sanitation Supervisor

Schulze And Burch Biscuit Company
06.2018 - Current

Light and Sound Technician

Westec
01.2014 - 05.2018

Manager

Little Ceasars Pizza
05.2013 - 06.2018

Bachelor of Science - Forensic Chemistry

Western Illinois University
  • Certified Purpose and Mindset Coach - Jay Shetty Certification School
Yvette Ortiz