Yvette Ramos
Corona,CA
Summary
Certified and experienced Lead Medical Assistant with over 17 years of expertise in urgent care, specialty, and primary care settings. Skilled in managing front and back office operations, supervising clinical teams, and ensuring compliance with healthcare standards. Known for providing exceptional patient care, streamlining workflows, and fostering a supportive, team-oriented environment.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Lead Certified Medical Assistant
Citrus Valley Urgent Care
04.2015 - Current
- Promoted to Lead Medical Assistant (May 2024) and achieved National Certification (June 2025).
- Oversee and train medical assistant team, ensuring compliance with clinical and administrative protocols.
- Maintain accurate documentation and patient records in compliance with HIPAA regulations.
- Collaborate with providers and staff to optimize patient flow and reduce wait times.
- Recognized for leadership, reliability, and dedication to patient-centered care.
Front/Back Medical Assistant
Herb S. Brar, MD – Perinatology
01.2008 - 01.2015
- Supported a high-volume specialty practice with both clinical and administrative duties.
- Scheduled patient appointments, processed billing, and maintained accurate medical records.
- Obtained patient medical histories, performed vital signs, and assisted in procedures.
- Ensured compliance with HIPAA, OSHA, and CLIA regulations.
- Built strong patient rapport, delivering compassionate care during sensitive procedures.
Shift Leader
Wienerschnitzel
01.1998 - 01.2008
- Supervised restaurant operations, staff training, and customer service excellence.
- Handled cash operations, register reconciliation, and compliance with company policies.
- Developed leadership and communication skills in a fast-paced environment.
Education
Certified Medical Assistant - Medical Assistant
American Career College
Norco, CA01-2008
High School Diploma -
Buena Vista High School
Corona, CA01-1998
Skills
- Vital Signs & Patient Histories
- Clinical leadership
- Patient registration
- Staff training and development
- Injections & Diagnostic Testing (Blood Glucose, Urinalysis, EKG, etc)
- Staff Training & Leadership
- Medical Records & Insurance Verification
Certification
- CMA - Certified Medical Assistant
Languages
Spanish
Native or Bilingual
Timeline
Lead Certified Medical Assistant
Citrus Valley Urgent Care
04.2015 - Current
Front/Back Medical Assistant
Herb S. Brar, MD – Perinatology
01.2008 - 01.2015
Shift Leader
Wienerschnitzel
01.1998 - 01.2008
Certified Medical Assistant - Medical Assistant
American Career College
High School Diploma -
Buena Vista High School