Yvette Reggette Blanche-Thompson
Pomona,CA
Summary
Highly reliable and safety-focused Bus Operator with over 30 years of dedicated experience providing public transportation services for the Greater Los Angeles area through the Southern California Rapid Transit District (RTD) and its successor agency, the Los Angeles County Metropolitan Transportation Authority (LACMTA). Possesses a proven record of maintaining an impeccable safety record, recognized through multiple awards, while expertly navigating complex urban routes and adhering to strict schedules. Dedicated to delivering exceptional customer service and ensuring the comfort and security of all passengers, with a strong commitment to professional development as demonstrated by an Associate of Arts degree.
Diligent [Desired Position] with proven ability to navigate complex routes and ensure passenger safety. Efficiently managed time schedules and maintained vehicle cleanliness, contributing to smooth operations. Demonstrated effective communication and problem-solving skills in dynamic environments.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Bus Operator
Los Angeles County Metropolitan Transportation Authority (LACMTA)
01.1996 - 01.2017
- Operated public transit buses over a diverse range of complex urban and suburban routes, providing safe and reliable transportation for millions of passengers.
- Performed comprehensive daily pre- and post-trip vehicle inspections, identifying and reporting mechanical issues to maintenance to ensure vehicle readiness and safety.
- Ensured adherence to strict route schedules and timelines, maintaining punctuality despite varying traffic and weather conditions.
- Provided consistent and high-level customer service, assisting passengers with route information, managing fare collection, and resolving conflicts courteously.
- Complied with all federal, state, and local regulations, including ADA requirements, by operating wheelchair ramps and securing passengers with disabilities.
Bus Operator
Southern California Rapid Transit District (RTD)
01.1984 - 01.1991
- Provided safe and reliable public transit services during the period preceding the RTD's merger into LACMTA.
- Successfully navigated and operated buses on assigned routes within the RTD service area, demonstrating strong geographical and procedural knowledge.
- Maintained excellent communication with dispatch and supervision regarding route status, delays, and incidents.
- Engaged with the public in a professional manner, addressing passenger inquiries and assisting with fare collection.
Education
Associate in Arts - Liberal Arts
Mt. San Antonio College
Walnut, CA01.2002
High School Diploma -
Park Avenue High School (now Park West High School)
Pomona, CA06-1978
Skills
- Commercial Driving: Valid Class B Commercial Driver's License (CDL) with Passenger (P) endorsement, safe and defensive driving techniques, traffic law knowledge
- Customer Service: Passenger assistance (including ADA compliance), conflict resolution, professional communication
- Safety & Compliance: Pre-trip and post-trip vehicle inspections, accident/incident reporting, hazard awareness, emergency procedures, adherence to all DOT regulations
- Operational: Route navigation, schedule adherence, two-way radio communication, fare collection systems
Certification
Commercial Driver's License (CDL): Class B with Passenger (P) endorsement
Timeline
Bus Operator
Los Angeles County Metropolitan Transportation Authority (LACMTA)
01.1996 - 01.2017
Bus Operator
Southern California Rapid Transit District (RTD)
01.1984 - 01.1991
Associate in Arts - Liberal Arts
Mt. San Antonio College
High School Diploma -
Park Avenue High School (now Park West High School)
Awards & Recognition
Multiple Safety Awards: Received multiple safety-related awards during a distinguished career at LACMTA, demonstrating a consistent and long-standing commitment to operational safety and accident-free driving.
Career Highlights
- Decades of Dedicated Service: Provided continuous, safe, and reliable public transportation to millions of passengers across the Los Angeles metropolitan area for over three decades.
- Expert Route Navigation: Successfully operated buses on a diverse range of complex urban and suburban routes, demonstrating adaptability to varying traffic and weather conditions throughout a multi-agency career.
- Enhanced Rider Experience: Provided consistent and high-level customer service, assisting passengers with route information, managing fare collection, and resolving conflicts with a professional and courteous demeanor.