Results-driven leader with strategic vision, experienced in transforming operations and achieving $12M ROI through efficiency initiatives. Skilled in fostering collaborative environments, financial oversight, scheduling, bidding, protocol development, project management, and process improvements to optimize operational efficiency. Key strengths include team leadership, strategic planning, and stakeholder engagement, leading to business improvements and profitability gains
Career Goal: Leverage emotional intelligence and project lifecycle expertise to drive successful project outcomes.
• Managed complex, large-scale program projects involving multiple enterprise interdependencies.
• Championed customer-centric approach, enhancing overall service delivery and satisfaction
• Constructed one hundred client service contracts to secure revenue
• Established and monitored key performance indicators, gauging organizational success
• Directed cross-functional teams, and fostering collaboration
• Provided strategic insights into informed decision-making to board of directors
• Established budgets based on historical, current, and forecasted business data
• Lead strategic planning and project governance; defined project management methodologies, standardizing best practices
• Coordinated large scale multiyear projects with successful outcomes
• Championed customer-centric approach, enhancing overall service delivery and satisfaction
• Constructed one hundred client service contracts to secure revenue
• Established and monitored key performance indicators, gauging organizational success
• Directed cross-functional teams, and fostering collaboration
• Provided strategic insights into informed decision-making to the board of directors
• Established budgets based on historical, current, and forecasted business data
• Lead strategic planning and project governance; defined project management methodologies, standardizing best practices
• Directed strategic planning initiatives, aligning department goals with broader organizational objectives
• Assessed project progress, leading department meetings to increase project transparency and communication
• Monitored KPIs and implemented improvements to address underperforming areas
• Championed change management initiatives, resulting in enhanced operational efficiency
• Managed complex projects, ensuring delivery on time
• Managed diverse projects and facilitated synchronization and achievement within $200M business portfolio
• Built stakeholder relationships to foster collaboration and partnerships
• Directed cross-functional teams and financial forecasting to achieve project milestones and deliverables
• Contributed insights and recommendations to senior leadership for decision-making