Yvette Rolle
Nassau,NP
Summary
Versatile professional with a track record of enhancing operational efficiency and excelling in high-pressure environments. Adept in customer service, switchboard operations, and data entry and improving client satisfaction through effective communication and problem-solving abilities.
Overview
29
29
years of professional experience
Work History
Lead Cook
Bahama Foodie
08.2021 - 12.2024
- Curated healthy plant-based cuisines for corporate and personal events, health seminars and patient post op care
- Efficiently handled high-volume orders while maintaining superior food quality through precise execution of cooking methods.
- Completed physical inventory counts and reports each month.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
Owner
Yvette's Plate
04.2012 - 10.2021
- Prepared high quality balanced meals efficiently for events
- Successfully managed a diverse range of events including weddings, corporate functions, and special occasions, consistently exceeding client expectations.
- Enhanced client satisfaction by providing personalized event catering services tailored to individual preferences.
- Secured high-profile contracts, expanding company's market presence and reputation.
- Managed day-to-day business operations.
Transfer Agent
Franklin Templeton
04.1999 - 11.2000
- Streamlined purchase order processes for increased efficiency and reduced paperwork.
- Assisted in the preparation of detailed reports to track purchasing performance, enabling informed decision-making by management.
- Created purchase orders to monitor stock levels, verify purchase requisitions, and expedite customer orders.
- Maintained documentation for all purchases.
- Accepted and processed supply requests from staff, and placed orders per procedures.
Switchboard Operator
Franklin Templeton
03.1998 - 02.1999
- Connected approximately 250 callers with appropriate professionals, departments, or businesses daily.
- Streamlined administrative tasks such as message-taking and appointment scheduling for increased productivity across multiple departments.
- Managed a high volume of calls during peak hours, maintaining composure under pressure while efficiently handling each caller's needs.
- Directed incoming calls to internal personnel and departments, routing them to the best-qualified department.
Mailroom Assistant
Franklin Templeton
04.1996 - 09.1998
- Safeguarded sensitive information by properly handling confidential documents and adhering to company policies regarding privacy.
- Streamlined mailroom operations by organizing and implementing efficient sorting and distribution processes.
- Maintained thorough records of incoming and outgoing shipments using company software programs accurately.
Education
Certification - Introduction To Culinary
Synergy
Nassau Bahamas08-2018
Ceritification - Business Administration
Bahamas Technical Vocational Institute
Nassau Bahamas06-1996
High School Diploma -
A. F Adderley
Nassau Bahamas06-1988
Skills
- Customer service
- Data entry
- Appointment scheduling
- Order processing
- Call center experience
- Complaint handling
- Payment processing
- Kitchen management
- Food safety
Timeline
Lead Cook
Bahama Foodie
08.2021 - 12.2024
Owner
Yvette's Plate
04.2012 - 10.2021
Transfer Agent
Franklin Templeton
04.1999 - 11.2000
Switchboard Operator
Franklin Templeton
03.1998 - 02.1999
Mailroom Assistant
Franklin Templeton
04.1996 - 09.1998
Certification - Introduction To Culinary
Synergy
Ceritification - Business Administration
Bahamas Technical Vocational Institute
High School Diploma -
A. F Adderley
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