Summary
Overview
Work History
Education
Skills
Timeline
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Yvette Salomon

Edinburg,Tx

Summary

Driven and dedicated professional with a passion for delivering exceptional customer service experiences. Seeking a challenging position where I can utilize my management skills to contribute to the success of the company. High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

Overview

12
12
years of professional experience

Work History

Store Manager

Speedy Cash
05.2012 - 04.2024
  • Ability to implement strategies for maximizing sales and productivity in a complex business
  • Strong communication and interpersonal skills
  • Ability to use my communication skills to keep employees engaged in daily goals and tasks
  • Streamlined scheduling and tracking to ensure overtime was limited
  • Conducted regular staff training and development programs leading in an increase of employee productivity
  • Managed storefront-related services, including repairs and enhancements, to improve the overall customer experience
  • Recognized and rewarded exceptional employees
  • Implemented associate training and collaborative review processes
  • Organized shelves, cleaned counters, and swept and mopped floors, earning a 100% success score
  • Earned Employee of the Month
  • Signed 40% of customers up for the store's green dot card.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Collaborated with marketing team to develop successful marketing strategies.
  • Completed and filed returns with tax departments at local, state, and federal levels.
  • Performed ATM deposits, withdrawals, check deposits and check cashing.
  • Enhanced collections efficiency by implementing and monitoring strategic collections plans.
  • Attended requested training sessions and conference calls.
  • Enhanced customer satisfaction by efficiently handling cash transactions and providing accurate change.
  • Oversee account management and recovery processes while maintaining a focus on customer service to prevent loss and charge off accounts. Partner with vendors on auctions, vehicle sales, and moving consignment.

Education

GED -

Foy H. Moody
Corpus Christi, Tx

Skills

  • Leadership
  • Negotiator
  • Marketing
  • Time Management
  • Problem solving
  • Interpersonal skills
  • Planning
  • Motivating
  • Staffing
  • Delegation
  • Adaptability
  • Team building

Timeline

Store Manager

Speedy Cash
05.2012 - 04.2024

GED -

Foy H. Moody

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