Overview
Work History
Education
Certification
Timeline
Generic

Yvette St Claire

Dallas,TX

Overview

36
36
years of professional experience
1
1
Certification

Work History

Pharmacy Field Evaluator

Albertsons
04.2024 - Current
  • Provided valuable input during proposal writing processes, contributing to successful project acquisitions for the organization.
  • Maintained a high degree of professionalism when dealing with sensitive information or challenging situations during the course of an evaluation.
  • Facilitated knowledge sharing among colleagues by presenting key insights from completed evaluations at internal meetings.
  • Conducted regular reviews of existing evaluation frameworks, identifying areas for improvement or adaptation based on changing circumstances or needs.

Pharmacy Technician

Albertsons
03.2024 - 03.2025
  • Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
  • Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
  • Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.
  • Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients'' behalf.

District Lead Pharmacy Technician

CVS Pharmacy
11.1989 - 03.2024
  • Coordinated inventory management efforts across multiple locations, ensuring optimal stock levels and minimizing wastage due to expired medications.
  • Played a key role in achieving district-wide performance targets through diligent monitoring of financials and metrics-driven performance management.
  • Contributed to the development and updating of pharmacy technician training materials, ensuring all team members received comprehensive instruction on relevant topics.
  • Facilitated smooth transitions during mergers or acquisitions involving pharmacies within the district by assisting with integration efforts at both operational and personnel levels.
  • Maintained compliance with federal, state, and company regulations, ensuring safe and effective pharmacy operations.
  • Ensured accuracy in medication preparation by diligently following standard operating procedures and guidelines.
  • Increased operational efficiency by training and mentoring junior pharmacy technicians on best practices and protocols.
  • Acted as a liaison between district pharmacies and upper management, effectively communicating needs, concerns, and achievements in a professional manner.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.

Pharmacy Technician

CVS Pharmacy
11.1989 - 03.2024
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Entered and processed patients' prescriptions into internal system.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
  • Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
  • Counted, measured, and compounded medications following standard procedures.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
  • Collected co-payments or full payments from customers.
  • Streamlined prescription processing with accurate data entry and verification of patient information.
  • Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
  • Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Provided exceptional customer service, resolving queries and concerns with empathy and professionalism.
  • Managed medication inventory, ensuring availability of all necessary drugs.
  • Utilized pharmacy management software to process prescriptions efficiently.

Education

General Studies

Skyline High School
Dallas, TX
06.1991

Certification

PTCB Certified

Texas State Board of Pharmacy License

Timeline

Pharmacy Field Evaluator

Albertsons
04.2024 - Current

Pharmacy Technician

Albertsons
03.2024 - 03.2025

District Lead Pharmacy Technician

CVS Pharmacy
11.1989 - 03.2024

Pharmacy Technician

CVS Pharmacy
11.1989 - 03.2024

General Studies

Skyline High School

Similar Profiles

CREATE PROFILE
Yvette St Claire