Yvette Streeter
Hermitage,Tn
Summary
10+ years customer service, clerical/administrative support experience, typing speed 60 WPM Highly organized and detail-oriented with a talent for accurate data entry and problem resolution Holds active Secret Security Clearance and valid Tennessee driver's license.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Leasing Administrative Assistant
Metro Housing Development Agency
10.2021 - Current
- Prepares and maintains complete resident files;
- Interviews and assists residents in the leasing and reexamination process;
- Accurately charge and post rent payments and other charges and process daily bank report;
- Calculates rent, late fees and other charges and posts to residents’ accounts
- Gives out information on rental policies and procedures in person and over the telephone;
- Develops full knowledge of application information, screening process and policies regarding rental of apartments;
- Prepares leases and related admissions records;
- Assists with annual and interim reexaminations;
- Prepares fiscal and management reports;
- Efficient and timely processing of all required administrative forms, reports and related information;
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Volunteered to help with special projects of varying degrees of complexity.
- Proofread and edited documents for accuracy and grammar.
- Ordered and distributed office supplies while adhering to fixed office budget.
Eligibility Counselor 1
Tennessee Department of Human Services
11.2019 - 10.2021
- Interviewed individuals to qualify for various programs
- Reviewed applications for various aid programs and ensure that applicants are eligible for them
- Verifying that any application forms have been filled out correctly and checking the information on the forms for accuracy
- Documented and organized paperwork as well as computerized record keeping
- Prepared and maintained client files, kept track of client appointments and any changes in the policies of the organization
Long Term Care Insurance Representative
Long Term Care Group, Long
08.2018 - 09.2019
- Verified details with policyholders and requested additional information
- Reviewed documentation and accounts to gain full picture
- Assessed policy coverage and pulled contracts for review
- Researched coverage and premium options and supplied clients with the best coverage available
- Evaluated accuracy and compliance of all documentation and reports
- Presented and clearly explained insurance policy options to clients based on their needs and goals
- Ensured HIPAA compliance
- Awarded Employee of the month November 2018
- Managed caseload to satisfy multiple patients with diverse needs.
- Provided patient and family education on available resources and self-care strategies.
Automated Logistical Specialist
United States Army Reserves
10.2013 - 10.2021
- Translated business needs and priorities into actionable logistics strategies
- Gathered, logged and monitored all shipping data
- Conducted research on logistics operations, including literature reviews, interviews and site visits
- Establish and maintain stock records and other documents such as inventory, material control, accounting and supply reports
- Review and verify quantities received against bills of contracts, purchase requests and shipping documents
- Raise the quality and accuracy of performance, cost, and parts data through improved maintenance management
Education
Bachelor of Science - Criminal Justice, Homeland Security and Emergency Management
Strayer University
Nashville, TN05.2019
High School Diploma - undefined
Hunters Lane High School
05.2011
Skills
- Exceptional analytical, problem solving and interpersonal skills
- Deadline-driven, adaptability, collaboration, and problem-solving skills
- Proficient in Microsoft Office, Outlook, Publisher, Excel
- Experience with Yardi Property Management Systems
- Experience with Pinnacle Financial Systems
Certification
- Certified Occupancy Specialist, National Center for Housing Management - 6/15/2023
Timeline
Leasing Administrative Assistant
Metro Housing Development Agency
10.2021 - Current
Eligibility Counselor 1
Tennessee Department of Human Services
11.2019 - 10.2021
Long Term Care Insurance Representative
Long Term Care Group, Long
08.2018 - 09.2019
Automated Logistical Specialist
United States Army Reserves
10.2013 - 10.2021
Bachelor of Science - Criminal Justice, Homeland Security and Emergency Management
Strayer University
High School Diploma - undefined
Hunters Lane High School
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