Responsible for ensuring compliance with all state/federal leave laws in coordination with related company leave policies
Advises employees and their management on leave options, rights and responsibilities, benefits and compensation, and required communication while on leave
Follows administrative processes and procedures and provides client support/education to ensure adherence to established benefits plans, company policies and procedures, and applicable state and federal laws related to leave
The leave administrator position was the liaison between the employee, management-related departments, and external providers
This position provides general information about the Family Medical Leave Act (FMLA) and the American Disability Act (ADAA)
Responsible for policy interpretation, research, and problem resolution
Work with our third-party Leave Administrator to ensure the various leaves are appropriately processed for all employees
Work with the employee and third-party Leave Administrator to ensure all required information is completed
Effectively receives review and makes appropriate decisions regarding requests for leave accommodations under FMLA, ADA, USERRA, and Pregnancy Leaves
Consult with Legal on various cases to ensure proper protocols
HUMAN RESOURCES GENERALIST / HR ADVISOR
Cushman & Wakefield (formerly Pinnacle Property)
Dallas, Texas
02.2021 - 01.2022
Act as the front-line point of contact for employee inquiries, primarily regarding Leave of Absence
Regularly liaise with the company's third-party leave administrator and our Benefits, Payroll, Compensation, and Employee Relations teams
Responsible for assisting the broader HR Shared Services team in coordinating and maintaining the complete employee cycle within standard company processes and various platforms
Worked as an HR Advisor Leave of Absence Specialist in a large, complex organization supporting US Employees
Responsible for providing Leave of Absence coordinating and Shared Services Tier1 level support to include 15,000 employee bases
Administer HR Leave of Absence processes as a liaison between the company's third-party Leave of Absence Administrator and our Benefits, Payroll, and Employee Relations functions
Process Workday transactions centered around Leave of Absence administration and maintain documentation and reporting within the HRIS and HR Case Management tools
HUMAN RESOURCES OPERATIONS LEAVE ADMINISTRATION
Tenet Healthcare
Dallas, Texas
12.2020 - 01.2021
Document processes and procedures and create and maintain solid operational processes and practices to ensure compliance and consistency in the execution and administration of Leave of Absence (LOA)
Based on user feedback and changes to leave laws, enhancements to the HRMWeb Leave of Absence (LOA) module should be recommended to keep Tenet compliant-test updates before they are moved to production
Provide Leave of Absence (LOA) training to Human Resource staff and employees
Manage employees regarding Leave of Absence (LOA) administration, including Short Term Disability, Federal and State Medical Leave, Unpaid Leave of Absence, and Tenant Leaves (including the complicated and unique leaves in CA)
Communicates benefits and leave information to employees, including but not limited to sharing leave eligibility and informing employees of their leave rights under Tenet policy and applicable state and federal laws
Secures and analyzes information about employee's eligibility status, medical condition(s), occupational or employer requirements, and statutory regulations to determine eligibility for leave accurately
Develop appropriate Leave Management strategies to ensure prompt and accurate decisions
Respond to moderately complex inquiries from managers regarding Leave of Absence (LOA) issues
Monitors and tracks Critical dates in the leave cycle and communicates with the employee and manager as appropriate
Demonstrates an in-depth understanding of company HR policies and processes related to FMLA, Medical Non-FMLA, Military, Personal Leaves, and ADA
Provide input to HR Policies related to Leave of Absence Administration and Develop Leave-related reports
Monitor trends and provide insight and recommendations for action to HR/Business leaders to improve employee experience while effectively managing cost
LEAVE OF ABSENCE MANAGER
Menzies Aviation
Dallas/Fort Worth, Texas
07.2018 - 10.2018
Oversaw the Leave of Absence Department and supported all United States Stations by providing Family Medical Leave (FML)
California Family Rights Act (CFRA), Medical Personal Leave (MPL), Personal Leave (PL), California Pregnancy Leave (PL), and American Disability Act (ADA/ADA)
Conduct the ADA Interactive Active Process across departments
Worked closely with the different stations to ensure they received updates on employees' leave of absence
Implemented procedures to keep payroll and benefits teams aware of employees on leave of absence with benefits and to ensure employees were not overpaid by capturing salaried and hourly accruals
Conducted weekly staff meetings and quarterly leave of absence training
Senior Human Resource Benefits and Family Medical Leave Administrator
University of North Texas System
09.2010 - 07.2018
Supported over 7,500 employees with three universities (UNT, HSC, UNT Dallas, and UNT System) with Family Medical Leave, ADA/ADAAA, Sick Leave Pool, Sick Donation, Short- and Long-Term Disability and reconciliation of PTO
Collaborated with each campus on administering the American with Disability Act (ADA)
Conducted training such as Supervisor Building Block and Family Medical Leave Training across all campuses
Worked closely with Department heads and the Office General Counsel
Streamlined our family and medical leave program by implementing and managing a third-party Designed, Piloted, and partnered with the payroll reconciliation of compensation while on Leave
Summary
As a Self-motivated Leave Administrator I have proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.
Timeline
LEAVE OF ABSENCE ADMINISTRATOR
Signify Health
04.2022 - 06.2024
HUMAN RESOURCES GENERALIST / HR ADVISOR
Cushman & Wakefield (formerly Pinnacle Property)
02.2021 - 01.2022
HUMAN RESOURCES OPERATIONS LEAVE ADMINISTRATION
Tenet Healthcare
12.2020 - 01.2021
LEAVE OF ABSENCE MANAGER
Menzies Aviation
07.2018 - 10.2018
Senior Human Resource Benefits and Family Medical Leave Administrator