Yvette Vazquez
Isabela,PR
Summary
Organized and knowledgeable Registered Nurse experienced in treating and caring for patients. Successful in providing fast and accurate assessments and working calmly under pressure. Recognized for collaborating well with doctors to maintain top-notch healthcare practices.
Overview
4
4
years of professional experience
Work History
Nurse
Pediatric Home Care
Manati, PR
08.2023 - Current
- Assessed and monitored patient health conditions, including vital signs such as temperature, pulse rate and blood pressure.
- Administered medications and treatments in accordance with physician orders.
- Ensured that all documentation was accurate and up-to-date according to established guidelines.
- Performed physical assessments to identify any changes in the patient's condition or needs.
- Maintained a safe environment for both staff and patients through adherence to safety protocols.
- Provided guidance to new employees regarding policies and procedures within the organization.
- Educated patients, caregivers and families on diagnoses, treatment options and disease prevention.
Service Representative for Triple S Vital
Telemedik
Mayaguez, PR
08.2022 - 07.2023
- Assisted with customer inquiries, complaints, and requests for information regarding insurance policies.
- Conducted follow-up calls to ensure satisfactory resolution of customer issues.
- Assisted with resolving complex claims or billing disputes in a timely manner.
- Ensured compliance with company guidelines and regulatory standards when dealing with customers' accounts or policies.
- Developed strong relationships with clients by providing exceptional customer service.
- Collaborated with colleagues from other departments to resolve escalated customer issues.
- Responded promptly to emails and phone calls from customers seeking assistance.
Housekeeper
Vega Alta Municipality
Vega Alta, PR
12.2019 - 03.2020
- Assessed patients for risk of falls or other safety concerns in the home environment.
- Maintained clean and well-organized environment for client happiness and safety.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
Education
Associate of Science - Nurse
Centro De Estudios Multidisciplinarios
San Juan, PR05-2008
Bachelor of Science - Nurse
National University College - Arecibo, Arecibo, PR
Arecibo, PRSkills
- Physical And Psychological Evaluations
- Patient Education And Advocacy
- Vital Signs Monitoring
- Taking And Recording Vital Signs
- Physical Assessments
- Patient Care And Safety
Languages
Spanish
Professional
English
Professional
Timeline
Nurse
Pediatric Home Care
08.2023 - Current
Service Representative for Triple S Vital
Telemedik
08.2022 - 07.2023
Housekeeper
Vega Alta Municipality
12.2019 - 03.2020
Associate of Science - Nurse
Centro De Estudios Multidisciplinarios
Bachelor of Science - Nurse
National University College - Arecibo, Arecibo, PR
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