Highly-motivated employee with over 20 years experience working with tribal communities and a desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
Work History
Operations Assistant
All Mission Indian Housing Authority
Temecula, CA
11.2019 - Current
Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Assist with Rehabilitation Program applications, coordination of repairs from beginning to completion
LOCCS drawdowns completed as requested by Director
Develop Contracts for rehab or insurance claims submit to Director for approval
Assisted with the organization and execution of operational processes.
Monitor and order office supplies.
Assist with procurement of contracts, equipment, services, and supplies
Manage vendor or supplier invoices from receipt to processing in Microix accounts payable program
Organized meetings, conferences, and other events related to operations.
File new insurance claims and provided status updates on existing ones.
Maintained detailed records of all claim activities including correspondence, decisions, payments.
Collaborated with program staff on identifying strategies for successful implementation of funded projects.
Attended meetings with external partners regarding existing or new grant opportunities.
Assist with IHBG, ICDBG, Treasury grant applications, ensuring accuracy and compliance with applicable regulations.
Collaborate with other tribal housing and tribal community programs
Knowledge of 2 CFR Part 200, and Procurement Regulations
Produce AMIHA quarterly newsletter
Process tax exemption for Anderson tenants
Assist with hiring new staff and conduct interviews
Process benefits for new hires
Site Manager
Southern California Tribal Chairmen's Association, SCTCA
Pala, CA
01.2007 - 08.2019
Administration of the Tribal Temporary Assistance for Needy Families (TANF) program for the 7 Indian Tribes in North County
Oversaw 12 employees that provided direct services and support to low income clients
Provided outreach presentations the community
Set goals and deadlines with staff
Recommend hire and termination of employees
Oversaw computer systems and networks
Planned various projects and activities
Monitored TANF program compliance with Federal Regulations and TANF Plan
Collaborated with management team to develop, modify policies and procedures
Maintained confidentiality of program cases and documentation
Utilize program data bases such as OnBase and Access Data Base
Audited case files via (ONBASE) and hardcopy on a monthly basis
Approved Emergency assistance, homeless assistance, On the Job Training requests, Domestic Violence requests and other supportive service requests
Staff team building, coordinated lunches, and staff star awards
Appraised staff work performance, and executed staff corrective action agreements
Verified attendance, hours worked, and post information onto designated time management system
Career Counselor
Southern California Tribal Chairmen's Association, SCTCA
Pala, CA
01.2002 - 01.2007
Prepare and maintain records and case files, including documentation of client's personal and eligibility information, services provided, narratives of client contacts, and relevant correspondence
Monitored and recorded clients progress to ensure that goals and objectives are met
Communicated with clients monthly
Administered career assessments as a tool to assist clients with developing education and career goals
Analyzed information from interviews, educational, consultation with other professionals, and diagnostic evaluations to access client's abilities, needs, and eligibility for services
Developed and maintained relationships with community referral sources, such as schools, and community groups
Located barriers to client's employment, such as inaccessible work sites, transportation, or child care problems and work with clients to develop strategies for overcoming their barriers
Followed TANF Federal Regulations and TANF Plan Review
Maintain confidentially of clients records and information.
Education
Associate of Arts -
Palomar College
2016
Liberal Arts and Sciences
Palomar College
2003
Bachelor of Science - Business Administration
Southern New Hampshire University
Manchester, NH
Skills
Administration and Management
Critical Thinking
Coordination
Judgment and Decision Making
Active Listening
Time Management
Quality Control Analysis
Team building
Maintain records
Policy Development
Personnel Management
Workflow Management
Grant Proposal Development
Affiliations
Sexual Harassment Training
Valid Driver's License
Completed various HUD Trainings offered through ONAP
Timeline
Operations Assistant
All Mission Indian Housing Authority
11.2019 - Current
Site Manager
Southern California Tribal Chairmen's Association, SCTCA
01.2007 - 08.2019
Career Counselor
Southern California Tribal Chairmen's Association, SCTCA
01.2002 - 01.2007
Associate of Arts -
Palomar College
Liberal Arts and Sciences
Palomar College
Bachelor of Science - Business Administration
Southern New Hampshire University
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