Yvette McGar Burks
Missouri City,TX
Summary
Caring and skilled professional passionate about positively impacting the outcome of student's goals by helping participants through providing expert support. Familiar with academic advocacy and always looking for ways to improve operations and personalize assistance. Well-organized and resourceful with detail-oriented and conscientious approach.
Overview
9
9
years of professional experience
Work History
Director of Student Services
Pima Medical Institute
01.2022 - Current
- Monitored curricula and course sequencing.
- Developed tutoring program to help students excel in studies.
- Analyze progress and monitor reports to ensure students maintain satisfactory academic progress and proper attendance.
- Process Change of Status forms for all student courses reschedules, unsatisfactory academic progress, attendance and conduct warnings, leaves of absence (LOAs), withdrawals and terminations.
- Collaborate with campus staff to resolve student concerns in placement, financial aid and admissions.
- Championed equity-focused initiatives aimed at eliminating barriers faced by underrepresented student populations throughout their academic journey
- Enhanced student services by streamlining processes and implementing efficient systems
- Collaborated with academic departments to align advising practices with curricular goals, optimizing degree completion pathways for students.
Instructor Advocate
The College Of Healthcare Professions
03.2020 - Current
- Managed Instructor Advocate Team consisting of 5 members to provide exceptional learning environments.
- Provided intervention using academic strategies and resources to achieve 80% success rate during multiple term periods.
- Implemented different technologies such as Cengage, Alex and McGraw-Hill Connect to assist students with content knowledge using diversified approaches.
- Created high quality student centric learning teaching whole student and developing individual potential.
- Reviewed class and student records to look for areas in need of improvement and implement plans of action.
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses
- Maintained accurate records of student progress, using data-driven decision-making to inform future instructional planning
Online Adjunct Faculty Member
The College Of Healthcare Professions
10.2017 - Current
- Instruct and facilitate meaningful learning course competencies in curriculum and proactively support all facets of online learning environment.
- Provide career education through learner-centered instruction that will enable graduates to fulfill evolving needs of the marketplace.
- Encourage a culture of learning that values mutual responsibility, life-long learning, diversity, and ethics, as well as personal and professional development.
- Delivers learner-centered instruction through distance delivery mechanisms.
- Demonstrated superb organization skills in classroom and with student records with specific attention to school policies for documentation.
- Enhanced student engagement by incorporating multimedia resources and real-world examples into online lectures
- Maintained regular communication with students through email, discussion boards, and virtual office hours to address concerns and provide support
- Managed gradebooks efficiently, submitting final grades promptly at the end of each term
Learning Management System Coordinator
The College of Health Care Professions
06.2019 - 06.2021
- Provide excellent customer service to faculty, staff and students for Learning Management System (LMS) services
- Manage and track all active LMS courses and help LMS Administrator to integrate LMS in more courses
- Troubleshoot basic use and access of LMS system and make technical contacts to resolve basic technical issues
- Provide assistance to faculty for creating audio video streaming for online courses
- Handle day-to-day LMS requirements, including responding to queries and requests with expediency
- Provide technical support in computing systems, Screen Capture, Turnitin, presentation software and related technologies to faculty and staff
Faculty Coordinator
The College of Health Care Professions
06.2019 - 05.2021
- Instruct classes as directed by online Program Director
- Assist Program Director with existing students and Admission Department prospective students, when applicable
- Assist Program Director with Practicum site evaluations and work performance of students with other departmental entities
- Assist Program Director with course design, development, evaluation and management of existing course curriculum
- Work with Program Director to develop, teach, manage and support designated programs continuing education growth
- Developed and implemented interesting and interactive learning media to increase student understanding of course materials Encouraged learning cultures that value mutual responsibility, life-long learning, diversity, ethics as well as personal and professional development
- Served as academic coordinator, overseeing design and implementation of interdisciplinary courses for various programs
Student Services Advisor
The College of Health Care Professions
12.2014 - 05.2019
- Supported department's efforts of reaching 70% minimum requirement retention bar set by ABHES for all programs as First Term Advisor
- Served as Academic Advisor for 600t undergraduate online students each year
- Achieved 90% pass rate for students in their assigned programs
- Maintained 10% or less attrition rate for all programs as First Term Advisor
- Trained internal staff members on administrative processes, work instructions and procedures to facilitate consistent and seamless company operations
- Worked collectively with education professionals to deliver in-school counseling support for identified students
- Monitored thorough records of student attendance and grades
- Counseled undergraduates in regard to educational and professional goals
Education
Master of Science - Higher Education
Kaplan University
Davenport, IABachelor of Science - Criminal Justice
University of Houston- Downtown Campus
Houston, TXSkills
- 10 years of combined experience in proprietary online education as well as brick and mortar institution
- 4 years of experience as manager in proprietary education
- 5 years teaching experience in primary and secondary education
- 4 years teaching experience in online adult learning
- 7 years experience using Online Learning Tools
- 7 years of experience in social services and community relations
- Campus Nexus, Canvas, McGraw-Hill Connect, Cengage, Blackboard and Microsoft Suite proficient
- Assist staff, faculty and students in creation and integration of maintaining their Canvas LMS accounts
- Certificate in Leadership Skills and Development
- 10 years experience with Student Counseling
Timeline
Director of Student Services
Pima Medical Institute
01.2022 - Current
Instructor Advocate
The College Of Healthcare Professions
03.2020 - Current
Learning Management System Coordinator
The College of Health Care Professions
06.2019 - 06.2021
Faculty Coordinator
The College of Health Care Professions
06.2019 - 05.2021
Online Adjunct Faculty Member
The College Of Healthcare Professions
10.2017 - Current
Student Services Advisor
The College of Health Care Professions
12.2014 - 05.2019
Master of Science - Higher Education
Kaplan University
Bachelor of Science - Criminal Justice
University of Houston- Downtown Campus
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