Yvian Rosario
Dorchester,MA
Summary
Proven professional with extensive experience in logistics and customer service, notably at Agencia Hungo. Excelled in merchandise staging and interpersonal communication, enhancing operational efficiency and customer satisfaction. Demonstrated ability to lead and innovate, significantly improving shipping accuracy and team collaboration.
Overview
16
16
years of professional experience
Work History
Shipping and Receiving Clerk
Agencia Hungo
Hato Mayor , Republica Dominica
03.2012 - 04.2021
- Received and verified incoming shipments for accuracy of items, quantities, and condition.
- Processed orders for various home furnishings received via phone or invoices, ensuring accuracy and completeness.
Customer Service Representative
Srevicios Iberia
Hato Mayor, Republica Dominica
02.2008 - 03.2021
- Provided accurate information about products and services to customers.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Answered customer inquiries via phone, email, and chat.
Head Start Teacher
Colegio Hato Rey
Hato Mayor , Republica Dominicana
09.2005 - 06.2007
- Assessed individualized learning needs of students using informal assessments such as observations and interviews with parents and guardians.
- Facilitated parent workshops on topics related to positive parenting techniques and child development.
- Provided guidance for children in developing appropriate problem-solving skills through classroom activities.
Education
Some College (No Degree) - Early Childhood Care And Education
Universidad Del Caribe
Santo Domingo, Republica Dominica Skills
- Merchandise staging
- Invoice reconciliation
- Shipping and receiving
- Materials transportation
- Shipping and receiving tracking
- Load planning
- Punctual and reliable
- Task prioritization
- Shipping label preparation
- Self-motivated and independent
- Teamwork and cooperation
- Product knowledge
- Equipment maintenance
- Interpersonal skills
- Effective communication
Timeline
Shipping and Receiving Clerk
Agencia Hungo
03.2012 - 04.2021
Customer Service Representative
Srevicios Iberia
02.2008 - 03.2021
Head Start Teacher
Colegio Hato Rey
09.2005 - 06.2007
Some College (No Degree) - Early Childhood Care And Education
Universidad Del Caribe
Similar Profiles
Irvin De Jesús Rodríguez MartínezIrvin De Jesús Rodríguez Martínez
Especialista PRL, SST Y PC at Agencia AIRSLEspecialista PRL, SST Y PC at Agencia AIRSL
Irelia SuarezIrelia Suarez
HHA at Agencia CaringHHA at Agencia Caring
DAYANN GALVEZ RAMIREZDAYANN GALVEZ RAMIREZ
ATENCION AL CLIENTE at EMPRESA DE AGENCIA DE VIAJES JYV TRAVEL SACATENCION AL CLIENTE at EMPRESA DE AGENCIA DE VIAJES JYV TRAVEL SAC