Yvicha Dupras
Brooklyn,NY
Summary
Accomplished Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills. Excelled in streamlining operations, enhancing productivity by 30% through effective travel coordination and meeting planning. Skilled in interpersonal communication, ensuring seamless executive and departmental liaison. Proven track record in administrative excellence and meticulous attention to detail.
Experienced with managing executive schedules, travel arrangements, and meeting coordination. Utilizes strong interpersonal skills to facilitate communication and collaboration among team members. Knowledge of office management software and administrative protocols.
Overview
12
12
years of professional experience
Work History
Executive Assistant
Brooklyn Methodist Hospital
01.2018 - Current
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Organized and coordinated conferences and monthly meetings.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
Senior Patient Registrar
Physicare Multiservices
11.2015 - 11.2017
- Ensured patient privacy and confidentiality, adhering to HIPAA regulations in handling sensitive personal information.
- Trained new Patient Registrars on best practices, fostering consistency in work quality across the team members.
- Facilitated timely check-in by greeting visitors and establishing purpose of visits.
- Enhanced data accuracy by diligently verifying insurance coverage, demographic information, and other essential details.
- Reduced wait times for patients by expediting the check-in process through proficient multitasking abilities.
- Managed high-stress situations calmly and professionally while prioritizing multiple competing demands during peak hours or emergency situations.
- Improved patient satisfaction by efficiently and accurately gathering necessary information during registration.
- Successfully reduced errors in billing processes through meticulous attention to detail when entering insurance codes and other relevant financial data.
Manager
Glenwood Medical Center
01.2013 - 08.2015
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Improved safety procedures to create safe working conditions for workers.
Education
Bachelor of Arts - Communications
University of Arizona
Tucson, AZ05-2028
Skills
- Executive support
- Administrative support
- Office management
- Strong problem solver
- Schedule & calendar planning
- Meticulous attention to detail
- Information confidentiality
- Scheduling
- Calendar management
- Travel coordination
- Meeting planning
- Interpersonal communication
Languages
English
Full Professional
Haitian creole
Native or Bilingual
Timeline
Executive Assistant
Brooklyn Methodist Hospital
01.2018 - Current
Senior Patient Registrar
Physicare Multiservices
11.2015 - 11.2017
Manager
Glenwood Medical Center
01.2013 - 08.2015
Bachelor of Arts - Communications
University of Arizona
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