Yvolanda Randle
Amarillo,TX
Summary
Dynamic and results-driven professional with experience at Amazon, excelling in package handling and workplace safety. Proven ability to enhance efficiency and reduce damage rates through effective techniques. Strong team collaboration and heavy lifting skills, consistently exceeding performance expectations in fast-paced environments. Committed to maintaining high standards of cleanliness and safety.
Overview
13
13
years of professional experience
Work History
Package Handler
Amazon
Amarillo, TX
06.2022 - 06.2025
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Proved successful working within tight deadlines and a fast-paced environment.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Removed jams and unblocked conveyor system to maintain flow of goods.
Front Desk Agent
Courtyard by Marriott
Amarillo, TX
02.2012 - 06.2022
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained clean and organized front desk areas to uphold polished company image.
Housekeeper
Courtyard by Marriott
Amarillo, TX
02.2012 - 06.2022
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Dusted picture frames and wall hangings with cloth.
Education
Wasson Highschool
Colorado Springs, COSkills
- Heavy lifting
- Team collaboration
- Warehouse safety
- Package unloading
- Packing boxes
- Workplace cleanliness
- Package preparation
- Pallet jack operation
Timeline
Package Handler
Amazon
06.2022 - 06.2025
Front Desk Agent
Courtyard by Marriott
02.2012 - 06.2022
Housekeeper
Courtyard by Marriott
02.2012 - 06.2022
Wasson Highschool