Summary
Overview
Work History
Education
Skills
Timeline
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Yvonne Allen

Galveston,TX

Summary

Reliable Medical Support professional with 10 years of experience in multiple practice clinical environment seeking a position in a challenging Healthcare Facility where vast knowledge and patient service experience can be utilized in providing exceptional support to all clinical staff.

Overview

12
12
years of professional experience

Work History

Urgent Care /Pediatric Care - Medical Assistant

UTMB
06.2023 - Current
  • Administrative duties
  • Rooming patients
  • Record vitals
  • EKG's
  • Point of care testing
  • Phlebotomy
  • Assist providers with exam and procedures.
  • Manage patient flow and ensured electronic health records (EHR) accuracy for average of 20 patients per day in fast-paced pediatric environment.
  • Obtain client medical history, medication information, symptoms, and allergies
  • Sanitize, restock, and organize exam rooms and medical equipment. Ensure cleanliness.
  • Patient-focused
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Update inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Instruct patient and family regarding medications and treatment instruction.

Pediatrics/Multi Specialty (Harborside)

UTMB
02.2019 - 06.2023
  • Prepare exam room instruments and equipment
  • Performed point-of-care testing
  • EKGs
  • Recorded Vital Signs
  • Venipunctures (pediatrics/Teens)
  • Roomed Patient's (pediatrics/Teens Clinic)
  • Interaction with patients, doctors, administrative staff and general public
  • Assisted providers within office procedures
  • Excellent communication skills, both verbal and written.
  • High level of customer service
  • Performed Administrative duties

Medical Assistant

Dermatology
03.2017 - 09.2019
  • Greeted and Triage Patients
  • Prepared Treatment Room For Examinations and Procedures
  • Cleaned and Sterilized Instruments and Disposed of Contaminated Supplies
  • Kept Rooms Organized and clean
  • Assisted with Procedures
  • Stocked Rooms
  • Filled and Distributed Nitrogen Cans for exam rooms
  • Took Vitals (when needed)
  • Assess Patient Needs And Answer Any Questions
  • Prepared Medications As Directed By Physician
  • IPledge (Accutane) Designee
  • MOHS (microscopic surgery) Assistant Backup
  • Refills in Epic
  • Performed Various Administrative by faxing, filing, copying and faxing documents

UTMB-Bay Colony Multi Specialty Practice

UTMB
09.2014 - 09.2017
  • Greeting and Triage of Patients
  • Patient medical records documentation
  • Maintain patient confidentiality,
  • Proficient in Epic
  • High level of customer service
  • Problem solving
  • Proficient in multi-tasking
  • Interaction experience with patients, doctors, administrative staff and general public
  • Limited translation duties as needed (Spanish)
  • Good prioritization skills, Complete telephone encounters
  • Maintain clean, orderly and safe environment for patients and visitors
  • Knowledge of UTMB policies and procedures
  • Stocked room in preparation for daily work schedule
  • Inventory of medical and exam room supplies
  • Comply with established personal protective equipment requirements
  • Assist in other functions as needed
  • Perform EKG's
  • Venipunctures (phlebotomist) and routine laboratory and diagnostic tests
  • Prepare exam room instruments and equipment, record vital signs, A1C's, bilirubin

Phlebotomist

Mainland Medical Center
12.2012 - 01.2013
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Packaged, labeled, transferred tubes and followed exact direction for handling and storing specimens for transport and shipped specimens to central lab daily.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.

Education

Associate of Science - Medical Assisting

College of The Mainland
Texas City
12.2023

Skills

  • Bilingual- Spanish (translations as needed)
  • Proficient in Epic EMR Systems
  • Expert Customer Service
  • Patient-focused care
  • Patient Flow Management
  • Insurance Verification
  • All types of communication Encounters
  • Detailed Oriented
  • Experience in team centered work
  • Patient medical records documentation
  • Expert in Microsoft Office applications including Word, Excel, PowerPoint
  • Strong leadership, interpersonal, and problem solving skills
  • Excellent oral and written communication skills

Timeline

Urgent Care /Pediatric Care - Medical Assistant

UTMB
06.2023 - Current

Pediatrics/Multi Specialty (Harborside)

UTMB
02.2019 - 06.2023

Medical Assistant

Dermatology
03.2017 - 09.2019

UTMB-Bay Colony Multi Specialty Practice

UTMB
09.2014 - 09.2017

Phlebotomist

Mainland Medical Center
12.2012 - 01.2013

Associate of Science - Medical Assisting

College of The Mainland

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Yvonne Allen