YVONNE ARAGON

• Handle many guest interactions weekly while providing calm, professional support at entry points.
• Manage many ticket issues daily by directing guests quickly and resolving basic access questions.
• Handle 100's guest interactions weekly while providing calm, professional support at entry points.
• Support customer service by answering questions, giving directions, and maintaining a positive guest experience.
• Apply attention to detail when checking tickets, confirming entry requirements, and spotting access issues.
• Use problem solving and decision-making to handle guest concerns, coordinate with team members, and keep lines moving.

Security screening

• Manage 100's of patient scheduling requests weekly across visits, procedures, referrals, and prescriptions.
• Resolve patient needs through clear communication, critical thinking, and strong situational awareness in remote work.
• Coordinate scheduling details across visits, procedures, referrals, and prescriptions to keep patient access organized.
• Apply time management to balance multiple patient service tasks and respond promptly to inquiries.

• Scan items accurately to match orders with the correct products and reduce handling errors.
• Prepare shipping orders for outbound processing, keeping packages organized and ready for dispatch.
• Work efficiently in a fast-paced environment while staying attentive to detail and changing priorities.
• Packed orders accurately to match picking tickets and shipping specifications.
• Inspected products for damage, count accuracy, and quality before boxing.
• Organized packing station supplies to maintain steady workflow and reduce delays.
• Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
• Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
• Learned and followed warehouse safety protocols to prevent injuries and accidents.
• Increased order accuracy by meticulously following picking lists and double-checking packed items.
• Demonstrated flexibility during peak seasons by working extended hours or weekends when necessary.
• Successfully met daily packing quotas while remaining focused on quality control measures throughout each shift.
• Stocked and organized products in warehouse for easy accessibility and order fulfillment.

• Verified applicant information for completeness and corrected missing details before submission.
• Ran criminal history checks, background checks, and fingerprinting requests with careful handling.
• Sorted and distributed incoming mail to the appropriate department each day.
• Answered customer questions and directed requests to the right internal contact.
• Maintained accurate records for licensing and intake tasks with consistent attention to detail.

• Verified delivery addresses and confirmed correct package drop-offs for every route.
• Navigated routes with map programs and GPS tools to reach destinations efficiently.
• Followed company safety and security policies throughout each shift, including needed maintenance checks.

• Resolved member disputes through calm mediation and problem solving, maintaining positive relationships during escalations.
• Provided technical support for online member systems used for account access and billing questions.
• Stayed current on wellness practices and products by attending industry conferences and events.