Yvonne Argyle
Murray,UT
Summary
Dynamic leader with a proven track record at 21st Century Personnel, LLC, enhancing team performance and driving growth through strategic planning and leadership development. Excelled in operations management and staff training, significantly increasing customer satisfaction and fostering strong relationships for long-term success. Expert in conflict management and multi-unit management, ensuring operational excellence across all levels.
Overview
26
26
years of professional experience
Work History
Regional Manager of Hospitality
21st Century Personnel, LLC
04.2008 - 02.2024
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
General Manager
Utah Hospitality, LLC
08.1998 - 04.2008
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Passed all Branded Quality Assurance visits
- Built and opened 4 Hotels
Education
Associates Degree - Management
Cathkin High
Glasgow, Scotland06.1990
Skills
- Operations
- Staff Training and Development
- Strategic Planning
- Staff Management
- Human Resources Management
- Brand Development
- Sales management
- Operations Management
- Sales Development
- Business development and planning
- Staff Supervision
- Operational management
- Personnel Management
- Operational Oversight
- Industry Expertise
- Leadership Development
- Team Leadership
- Policies and Procedures
- Recruiting and Hiring
- Staff Recruiting
- Customer Relations
- Training and coaching
- Multi-unit management
- Conflict Management
Timeline
Regional Manager of Hospitality
21st Century Personnel, LLC
04.2008 - 02.2024
General Manager
Utah Hospitality, LLC
08.1998 - 04.2008
Associates Degree - Management
Cathkin High
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