Yvonne A. Sledge
Bealls
Lynn Haven,USA
4
years of professional experience
Customer-oriented Retail Associate with experience delivering exceptional shopping experiences, driving sales, and building strong customer relationships. Skilled in product recommendations, transaction processing, problem-solving, and conflict resolution. Knowledgeable in retail operations and fashion trends, with a proven ability to understand customer needs, provide personalized solutions, and collaborate effectively with team members to achieve sales and service goals.
Work History
Retail Sales Associate
5 Months- Deliver friendly, personalized customer service by greeting customers, understanding their needs, and helping them find the right products.
- Recommend products based on customers’ preferences, style, and needs to create a positive shopping experience and support sales.
- Handle customer questions and concerns professionally, resolving issues quickly to maintain customer satisfaction.
- Operate the cash register and process transactions accurately and efficiently while maintaining a smooth checkout experience.
- Work closely with team members to meet daily sales goals and maintain a positive, productive store environment.
- Organize and restock merchandise, ensuring shelves are full, neat, and visually appealing.
- Maintain store cleanliness and organization to create a welcoming and enjoyable shopping environment.
Warehouse Worker
1 Year 3 Months- Operated forklift, pallet jacks, and other material-handling equipment to safely move freight throughout the warehouse.
- Unloaded trucks efficiently using a conveyor belt to support daily warehouse operations.
- Transported and organized multiple freight loads while maintaining an efficient workflow.
- Moved and organized inventory throughout the warehouse using a turret.
- Labeled, scanned, and tracked products using inventory systems.
- Kept work areas clean, organized, and free of safety hazards.
- Followed company safety procedures when handling equipment and heavy merchandise to maintain a safe work environment.
- Worked with team members to meet daily productivity and shipping goals.
- Performed physical tasks such as lifting, carrying, pushing, and pulling merchandise weighing 50+ lbs.
- Inspected pallets, packages, and equipment before use.
- Assisted with general warehouse duties as needed.
Food Service Associate
1 Month- Greeted customers and provided friendly, efficient service.
- Operated the cash register and processed cash and card accurately.
- Prepared sandwiches, salads, and other menu items according to customer requests.
- Took customer orders and provided accurate recommendations when needed.
- Maintained food quality and followed proper food safety and sanitation procedures.
- Restocked ingredients, supplies, and front-of-house items as needed.
- Kept food preparation areas, dining areas, and equipment clean and organized.
- Worked with team members to complete orders quickly and maintain a smooth workflow.
- Washed dishes, utensils and food preparation equipment to maintain proper cleanliness.
Retail Sales Associate
1 Year 7 Months- Welcomed customers, identified their needs, and provided personalized product recommendations to create a positive shopping experience.
- Assisted customers with product selection, answered questions, and professionally handled complaints and concerns.
- Operated the cash register and accurately processed cash, cards and other payment transactions, including discounts and returns.
- Monitored the sales floor for customers needing assistance and restocked merchandise to keep products available and organized.
- Maintained clean and organized sales floors, fitting rooms, and surrounding areas to support a welcoming store environment.
- Collaborated with team members to achieve daily sales goals and maintain store standards.
- Remained calm in stressful situations and used problem-solving and communication skills to resolve customer issues effectively.
- Followed company policies, procedures, and safety standards while supporting daily store operations.
- Calculated pricing, applied discounts, and processed merchandise returns in accordance with company policies.
Education
High School Diploma
Skills
-Customer Service & Communication
-Cash Handling and point of sale systems
-Sales and Product Recommendation
-Food Preparation and Safety
-Inventory and Stock Accuracy
-Warehouse Operations
-Forklift and Pallet Jack Operation
-Heavy Lifting and Material Handling (50+lbs.)
-Teamwork and Collaboration
-Problem Solving and Conflict Resolution
-Time Management and Organization
-Cleaning and Sanitation
-Fast-Paced Work Environment
-Store and Workplace Safety
-Attention to detail
-Loading and Unloading Freight
Timeline
Retail Sales Associate
Bealls
03.2026 - CurrentRead More
Warehouse Worker
Amazon
09.2024 - 12.2025Read More
Food Service Associate
Lennys Grill & Subs
07.2024 - 08.2024Read More
Retail Sales Associate
JCPenney
10.2022 - 05.2024Read More
Ramstein High School
High School Diploma
Read More