Yvonne Barraza
Milpitas,CA
Summary
Receptionist/Administrator with 9+ years of experience, demonstrating a robust foundation in office administration and operations, complemented by a service-oriented mindset. This professional excels in streamlining processes to enhance operational efficiency and customer satisfaction, evidenced by a proven track record of fostering positive relationships with vendors and optimizing office procedures. Eager to apply a positive attitude and energetic approach to further contribute to operational success and customer experience enhancement.
Overview
9
9
years of professional experience
Work History
Administrator
Burdick Painting
09.2022 - 03.2023
- Maintained a clean, organized, and resourceful workspace, enhancing operational efficiency
- Spearheaded email communication within designated departments
- Routed calls efficiently to enhance operational flow
- Processed and distributed incoming mail and packages to appropriate departments
- Managed relationships with vendors and subcontractors to ensure seamless operations
- Constructed new job folders as assigned by project managers, enhancing project organization
- Prepared and distributed proposals according to project managers instructions
- Supported human resources and accounting departments with data entry, filing, and distribution improving departmental efficiency
- Processed and deposited incoming checks, enhancing financial accuracy and accountability
- Managed business licenses and certificates of insurance compliance across active jobs and cities
- Efficiently prepared, filed and distributed pre-liens, reducing potential legal issues
- Assisted with the hiring process, supporting painters with their applications
- Organized monthly office lunches, fostering a collaborative and enjoyable workplace atmosphere.
Receptionist
Toddrothbard Law Group
07.2021 - 09.2022
- Served as the primary liaison between clients and vendors, ensuring seamless communication
- Effectively managed inbound calls, routing them to the appropriate departments
- Promptly responded to client inquiries via email, enhancing customer satisfaction
- Maintained organized records through diligent filing and scanning
- Assisted in court filing preparations, contributing to the efficiency of legal proceedings.
Office Manager
Modern Financial Services
01.2019 - 05.2019
- Served as primary liaison for client communications, fostering collaborative relationships
- Managed vendor and client relationships, ensuring smooth office operations
- Coordinated service calls, streamlining office functions and demonstrating innovative problem-solving skills
- Processed tax documents meticulously, showcasing detail-focused organizational skills
- Prepared and distributed tax return packets, enhancing client satisfaction and demonstrating results-oriented approach.
Center Coordinator
Silicon Valley Business Center
04.2014 - 01.2019
- Coordinated seamless client, guest, and vendor experiences at Silicon Valley Business Center.
- Enhanced client satisfaction by providing supportive and detail-oriented service.
- Conducted tours for potential clients, showcasing the center's facilities and services, resulting in increased client acquisition.
- Facilitated a welcoming environment for guests and tenants, boosting satisfaction rates.
- Enhanced clients experience by streamlining the sign-up process.
- Established recurring billing for new tenants.
- Efficiently managed mail and package distribution for entire office building, ensuring timely communication.
- Boosted operational efficiency and client relations through proactive coordination and administrative support.
- Coordinated routine office maintenance with vendors, maintaining a conducive work environment.
- Efficiently scheduled and invoiced meeting room reservations, ensuring optimal utilization and revenue generation.
- Maintained and restocked and ordered office supplies, enhancing efficiency and productivity.
- Boosted center visibility through innovative marketing of specials and vacancies.
- Spearheaded the creation of compelling marketing materials.
- Managed and coordinated engaging office mixers and company parties, fostering a collaborative work environment.
- Handled client property management payments, issuing receipts and ensuring accurate financial records.
Education
General -
San Jose High
San Jose, CASkills
- Office Administration
- Project Coordination
- Customer Service
- Executive Support
- Schedule Coordination
- Information Management
- Office Management
- Document Control
- Recordkeeping and File Management
- Operations Oversight
- Resourceful and Analytical
- Attention to Detail
- Operations Management
- Administrative Support
Timeline
Administrator
Burdick Painting
09.2022 - 03.2023
Receptionist
Toddrothbard Law Group
07.2021 - 09.2022
Office Manager
Modern Financial Services
01.2019 - 05.2019
Center Coordinator
Silicon Valley Business Center
04.2014 - 01.2019
General -
San Jose High
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