Yvonne Barrera

• Established a successful business by identifying market needs and developing innovative solutions.
• Oversaw financial management activities such as budgeting, forecasting, and cash flow monitoring for improved financial stability.
• Secured venture capital funding to fuel expansion, presenting compelling business cases to investors.
• Delivered exceptional customer service by addressing client concerns and resolving issues.
• Led the strategic planning process to define business goals and ensure alignment across all departments.

• Collaborated with executives, leadership, and business partners to identify business needs and develop a learning strategy for multiple global programs and fully execute.
• Measured and assessed the effectiveness of programs, and used data-driven insights to determine and prioritize future training initiatives.
• Partnered with functional experts and senior leaders to conduct research, create user personas, and develop learning solutions to address the needs of SMBs across regions.
• In collaboration and partnership with Program Managers, managed direct reports and project teams through the design, deployment, and evaluation of various learning programs.
• Managed a team responsible for maintaining the Blueprint eLearning library, and partnered with cross-functional teams to keep content current and accessible.
• Oversaw the development of learning programs, instructor-led training (ILT, VILT, TTT) curriculum, technical training manuals, and eLearning capabilities.
• Key activities included conducting needs assessments and a gap analysis, vendor and product selection, stakeholder engagement activities, pilot program launches, and project budget management.
• Set vision and strategy for SMB learning design team and developed a positive community to drive team KPIs and foster retention.
• Mentor and consultant on content development.

My role included project management,

driving new learning initiatives and developing curriculum.

• Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
• Negotiated favorable contracts with vendors for reduced costs and oversaw implementation of new technologies.
• Facilitated cross-functional collaboration to develop training content strategy on change management, team building, all staff development days, leadership coaching, mentoring programs, on-boarding, health and wellness, and personality testing for team development.
• Improved project efficiency with strategic planning,
• Developed a high-performing team by providing mentorship, content development guidance, and opportunities for professional growth.

Contract with TekSystems

• Enhanced e-learning experience by designing interactive and engaging instructional materials.
• Conducted post-training evaluations to measure effectiveness of instruction and identify areas for improvement.
• Applied adult learning principles to ensure optimal engagement levels among diverse groups of learners.
• Developed custom training programs tailored to diverse learner populations in various industries and sectors.

Contract with Synergis

• Contributed to development of comprehensive employee training courses.
• Collaborated with subject matter experts to create accurate, relevant, and effective learning content.
• Managed multiple projects simultaneously while maintaining high-quality deliverables under tight deadlines.
• Incorporated best practices in instructional design

• Streamlined onboarding process, reducing new hire ramp-up time.
• Delivered dynamic New Hire, lending, and compliance presentations to facilitate learning and retention across all departments.
• Improved learning outcomes with application of adult learning principles in all training programs.
• Facilitated virtual, in-person and blended learning sessions.