Tierra Garrett
Griffith,IN
Summary
Knowledgeable and dedicated customer service professional with extensive experience in Expanded Functions Dental Assistant performs various dental assistant functions such as X-rays and Prophy cleanings. Experience setting up examination rooms and dental trays in preparation for procedures.. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
5
5
years of professional experience
Work History
Sonrisa Dental of Bolingbrook
Dental Assistant
Bolingbrook, IL
01.2022 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
- Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information and maintaining records.
- Kept work areas clean, sanitized and organized to minimize infection risk.
- Sterilized rooms and prepped equipment and instruments for 30 procedures daily.
Customer Host
Walmart
Merrillville, IN
04.2020 - Current
- Greeted incoming customers and provided directions to different store locations.
- Monitored incoming and outgoing guests for signs of suspicious behavior.
- Restocked returned items on sales floor to keep shelves, bins and racks replenished for customers.
- Kept entryways clean, neat and free of hazards such as excess water.
- Acquired and applied sector knowledge to create effective dialogue with customers.
Server
The Breakers Of Edgewater Beach
Chicago, IL
08.2018 - 05.2020
- Added food items, dishes, beverages and utensils to trays and immediately distributed orders, using Upserve to confirm deliveries to correct rooms.
- Elevated customer satisfaction through followup and enthusiastic customer service.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
Picker Packer
Aerotek
Oak Brook, IL
08.2019 - 03.2020
- Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
- Prepared orders for shipment by inserting associated paperwork, tagging boxes and scanning barcodes to upload package data to tracking system.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
- Scanned packages and boxes and moved to loading dock for shipment.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
Education
High School Diploma -
Chicago Tech Academy
Chicago, IL06.2018
Skills
- Advising and Educating Patients
- Oral Hygiene Techniques
- Teamwork and Collaboration
- Customer Service
- Treatment Planning
- Organization and Prioritization
- Social media Marketing
- Time management
- Problem solving
- Documentation development
Timeline
Sonrisa Dental of Bolingbrook
Dental Assistant
01.2022 - Current
Customer Host
Walmart
04.2020 - Current
Picker Packer
Aerotek
08.2019 - 03.2020
Server
The Breakers Of Edgewater Beach
08.2018 - 05.2020
High School Diploma -
Chicago Tech Academy
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