Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Yvonne Campbell, AMFT

Corona,CA

Summary

I am dedicated to providing compassionate, client-centered mental health care grounded in cultural humility. I hold a Master's degree in Marriage and Family Therapy and bring experience supporting individuals, couples, and families through comprehensive psychosocial assessments, personalized treatment planning, and evidence-based interventions. With a strong emphasis on building therapeutic alliances and fostering empathetic communication, I am committed to delivering inclusive, respectful care while continuing to grow professionally within a collaborative clinical environment."

Overview

34
34
years of professional experience
1
1
Certification

Work History

Clinical Internship

Kaiser Permanente Behavioral Health, Canyon Crest
08.2024 - 08.2025
  • Marriage and Family Therapist Trainee
  • Behavioral Health Training Institute
  • Performed comprehensive bio-psychosocial assessments, DSM-5 diagnoses, treatment planning, and therapeutic interventions
  • Delivered psychoeducation and therapy to individuals and families across diverse age groups with varying diagnosis
  • Provided counseling services to adults, adolescents, and children in person, via phone and video platforms.
  • Applied the Feedback-Informed Care Model to enhance treatment outcomes.
  • Facilitated postpartum aftercare support group sessions assisted with further development and subsequent implementation to further enhance the platform.
  • Skilled in crisis management, risk assessment, and safety
  • Maintained timely clinical documentation and engaged in case consultations with psychiatrists.
  • Engaged in weekly collaboration with faculty, peers, and supervisors to review case management strategies, address ethical dilemmas, and foster professional growth.

Service Representative

KAISER PERMANENTE
05.2018 - Current
  • Provide reception services, assist patients with the check-in process both in person or with emerging technology.
  • Seek to understand and assist in resolving problems and meet the needs of members/patients quickly and efficiently.
  • Maintain the flexibility to work with service teams in various locations and departments within the Orange County Region, while adhering to Kaiser's policies and procedures.
  • Consistently supported the Behavioral Health Department during a long term assignment exemplifying professionalism, and a strong dedication to client care.
  • Stay current with department and regional training and best practices.
  • Consistently meets and exceeds department goals/standards.
  • Goes above and beyond to provide clarity and assist patients with special circumstances.
  • Assisted patients with appointment scheduling and inquiries, enhancing customer service experience.
  • Managed patient records using electronic health record systems to ensure accuracy and confidentiality.
  • Resolved customer complaints through effective problem-solving strategies, fostering positive patient relationships.
  • Maintained comprehensive knowledge of company products and services, ensuring accurate information was relayed to customers at all times.

Office Manager (Part Time)

CORONA CHURCH OF CHRIST
08.2004 - Current
  • Direct and coordinate supportive services. Oversee day to day operations of office and facilities.
  • Analyze internal processes and recommend implementation of procedural or policy changes to improve operations, such as database and procedures to streamline office functions and record keeping.
  • Plan, administer and control budgets for contracts, office equipment, operations and ministries.
  • Monitor the facility to ensure that it remains safe, secure, and well-maintained. Coordinate with facility leader and city departments for repairs or maintenance if necessary.
  • Hire and terminate contract personnel.
  • Event and Project planning and implementation such as community outreach. Secure and oversee volunteer and paid staff as well as any contractors.
  • Set goals and deadlines for the department.
  • Prepare and review operational reports for office and ministries to ensure accuracy and efficiency.
  • Create or coordinate with ministerial staff on marketing for internal and community advertising for organization or events.
  • Manage finances of the facility and ministry budgets.

Clinical Internship

Kaiser Permanente Behavioral Health, Canyon Crest
08.2024 - 08.2025
  • Marriage and Family Therapist Trainee
  • Behavioral Health Training Institute
  • Performed comprehensive bio-psychosocial assessments, DSM-5 diagnoses, treatment planning, and therapeutic interventions
  • Delivered psychoeducation and therapy to individuals and families across diverse age groups with varying diagnosis
  • Provided counseling services to adults, adolescents, and children in person, via phone and video platforms.
  • Applied the Feedback-Informed Care Model to enhance treatment outcomes.
  • Facilitated postpartum aftercare support group sessions assisted with further development and subsequent implementation to further enhance the platform.
  • Skilled in crisis management, risk assessment, and safety
  • Maintained timely clinical documentation and engaged in case consultations with psychiatrists.
  • Engaged in weekly collaboration with faculty, peers, and supervisors to review case management strategies, address ethical dilemmas, and foster professional growth.
  • Assisted in project coordination, ensuring timely completion of assigned tasks and adherence to deadlines.

Part Time Retail Merchandising Representative

PROCTER & GAMBLE
06.2003 - 08.2004
  • Represent company and their product line in major retail outlets throughout the inland empire such as Walmart, Target, grocery and drug stores.
  • Build relationships in stores by serving as a liaison to store and department manages. Resolve any product related concerns or issues.
  • Obtain plans from display designers or display managers and discuss their implementation with clients or supervisors.
  • Complete timely and accurate resets. Change interior display areas, or signage to reflect changes in inventory, promotions or new products.
  • Place prices or descriptive signs on backdrops, fixtures, merchandise, or floor. Take photographs of displays or signage. Capture usage and track sales.

Full Time Merchandising Representative

ACTION PLUS/SHER DISTRIBUTING
06.2002 - 06.2003
  • Merchandising of paperback and hardcover books to K-Mart, Rite Aids and Vons within a given territory
  • Successfully complete and report additional projects and promotions in a timely manner. Complete product returns and orders when needed.
  • Establish and maintain communication with accounts and promote new business.
  • Resolve any issues or concerns. Maintain a timely and high level of service.

Part Time Merchandising Representative

SERVICE ADVANTAGE
04.2002 - 10.2002
  • Build relationship with Established Clients. Communicate information from field to management.
  • Communicate with accounts before and during projects.
  • Successful completion and reporting of resets, merchandising, returns, orders, inventory, placing fixture/signage and data collection in a timely fashion.

Territory Sales Consultant

CARDINAL HEALTH
09.1995 - 04.1997
  • Representation of Cardinal Health Product and services to Hospital and Managed Care Pharmacies.
  • Establish new accounts and partner with existing clients to develop mutually beneficial relationships.
  • Consistently met and exceeded goals and sales quotas.
  • Coordinated with management to develop the Midwest region Sales strategy and profitability analysis
  • Worked with a team of my peers to roll out and train the national sales force on Choice 7.6 (Pharmacy Buying System)
  • Establish and grew Managed Care business a new business segment for the company and our region while maintaining company representation at key accounts such as Northwestern University and University of Chicago.

Territory Account Representative

SOLOPAK PHARMACEUTICALS, INC.
07.1992 - 09.1995
  • Representation of a Generic line of Small Volume Parenterals and Devices to established and potential clients within a given territory.
  • Provide product information, bioequivalency and cost justification to Pharmacy Directors and/or Buyers encourage the use of our products.
  • Promote Group Purchasing Organization compliancy and negotiate secondary source pricing when necessary
  • Review pharmacy usages and insure products are readily available.

Outside sales Representative – Mailing Systems Division

PITNEY BOWES
04.1991 - 07.1992
  • Provide equipment demonstrations and educate potential clients on postal knowledge. Remain up to date on technical training.
  • Maintain product upgrades and submit product proposals to clients.
  • Preparation of monthly sales reports and forecast.
  • Exceeded sales quota and plan.

Education

Masters of Marriage And Family Therapy -

Alliant International University
San Diego
08.2025

Bachelor of Science - Biological Sciences

University of Illinois, Chicago
Chicago, Illinois
12.1987

Skills

  • Microsoft Word
  • Excell
  • PowerPoint
  • Proficient in Health Connect
  • Lucet
  • Columbia Suicide Rating Scale
  • Stanley Brown Safety Plan
  • Group Facilitator
  • CBT
  • MBCT

Certification

CAAP Career Fair Chairperson

CAAP Reading Circle Facilitator and Coordination

Trained Literacy Action Teacher

Affiliations

  • California Association for Marriage and Family Therapists - Member
  • Amerian Association for Marriage and Family Therapy - Member

Timeline

Clinical Internship

Kaiser Permanente Behavioral Health, Canyon Crest
08.2024 - 08.2025

Clinical Internship

Kaiser Permanente Behavioral Health, Canyon Crest
08.2024 - 08.2025

Service Representative

KAISER PERMANENTE
05.2018 - Current

Office Manager (Part Time)

CORONA CHURCH OF CHRIST
08.2004 - Current

Part Time Retail Merchandising Representative

PROCTER & GAMBLE
06.2003 - 08.2004

Full Time Merchandising Representative

ACTION PLUS/SHER DISTRIBUTING
06.2002 - 06.2003

Part Time Merchandising Representative

SERVICE ADVANTAGE
04.2002 - 10.2002

Territory Sales Consultant

CARDINAL HEALTH
09.1995 - 04.1997

Territory Account Representative

SOLOPAK PHARMACEUTICALS, INC.
07.1992 - 09.1995

Outside sales Representative – Mailing Systems Division

PITNEY BOWES
04.1991 - 07.1992

Masters of Marriage And Family Therapy -

Alliant International University

Bachelor of Science - Biological Sciences

University of Illinois, Chicago

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