Yvonne Cerda
Vallejo,CA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Night Operations Manager
The Home Depot Inc
Vacaville, CA
09.2009 - Current
- .
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and standards.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Collaborated with team members to resolve challenges and improve productivity.
- Operated pallet jacks and forklifts to unload freight containers of varying weight and size.
- Operated computer systems to track shipments to improve efficiency and accuracy.
- Maintained clean, orderly work environment free of hazards.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Assisted in receiving, stocking and distribution of merchandise.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Helped train new employees in safe practices and warehouse procedures.
- Managed warehouse operations and verified proper shipment procedures.
Education
Diploma -
Richmond High School
Richmond, CA06.1995
Skills
- Pallet Jacks
- Materials Planning and Logistics
- Performance Monitoring and Evaluation
- Operational Efficiency
- Freight Flow
- Hand Trucks
- Overhead Cranes
- Manage Operations
- HAZMAT Handling
- Improvement Plans
- Content Workflow
Timeline
Night Operations Manager
The Home Depot Inc
09.2009 - Current
Diploma -
Richmond High School