Yvonne Cook
Newport News,VA
Summary
Experienced network professional with years of increasing responsibilities in technical leadership, technology, and business-critical management, seeking a new opportunity within a technically progressive organization. Experience in designing system configuration, and implementing network updates, through pre-operation and maintenance of network systems that support voice, data, and battlefield video teleconferencing. Proven diagnostic abilities with diligence and the ability to work effectively in a challenging environment. A dedicated leader with exceptional communication, time management, and critical thinking skills.
Overview
27
27
years of professional experience
Work History
Network Engineer Level II
Cloud Destinations, LLC via NTT Data & Altria.com
04.2023 - 09.2023
- Implement Switching Network Changes, Upgrade IOS, hardware and software of the production network to include Cisco & Stratix IOS and backup SDC card for production network
- Continuous monitoring and repair via IAM and PAM
- Working within Service Now for Incidents and Event repairing on the spot based on SlA’s & CAB approval.
Network Communications
Chipton-Ross Staffing. Inc. via HII Network
06.2022 - 01.2023
- Upgraded the production network for the VG 200-450 gateways without any outage, inclusive of about two hundred devices
- Made recommendation to buy new device that were end of life
- Upgraded the VoIP phones from 7960 to 7962, 8811, 88421, 8851 & 8860
- Utilized, Bomgar to remote to both desktop, and ship, to include sub-marines, customer premise equipment example desktop, phone, faxes or printer, and device sensor
- Utilized SMAX for outage reporting, incident or event
- Utilized Wireshark yo capture and compile data analytics.
Satcom Network Engineer
DISA
05.2020 - 08.2020
- Provide SATCOM network engineering for TELEPORT Hub/DISN-TE through server hubs to support customers remotely
- Working within the ESGS group provided support for the system iDirect, Linkway, and Sidewinder Modems
- Supported customers, PACOM, NORTHWEST, & EUROCOM based on the needs to enter the DISA Network or assist in the solution when there were net outages
- Software Solaris Operation Systems, KVM, Cisco Router and Switches, TMT/BMC Remedy ticketing system to track customer order link statuses.
Network Engineer
GENERAL DYNAMICS
01.2002 - 01.2019
- Configure, instruct, and provide training to military personnel in the operation and maintenance of the WIN-T Inc 2 system that supports voice, data, and battlefield video teleconferencing
- Provide field support and sustainment for the U.S
- Military during testing, engineering, and network validation field exercises
- Diagnose, troubleshoot, test, and repair critical communication system assemblages using technical manuals, logic diagrams, and schematics to isolate and correct faults
- Warfighter Information Network Tactical
- Inc II, Point of Presence Node (POP), providing command and control utilizing the Command Post of the Future CPOF
- Soldier Node Extension (SNE), and SINGARS Radio over I.P
- Gateways, these networks are wireless and inter-operate UHN/RHN Joint Network Nodes and throughout DISA
- (JNN) Joint Network Node, Command Post Nodes (CPN), Baseband Hub Node Network Operation Center facilitates command & control operations while providing supervision of network infrastructures
- Performance monitoring, network management via (SNMPC), Wireshark, and firsthand demonstration
- Design, planning, implementing, and managing tactically deployed, enterprises, data, and voice networks
- Networking VMware, V-Sphere, and ESXI ver
- 6 bridging v-switches to physical networks
- Deliver configuration design and instruction on Cisco Series 2900 thru 5900 routers and switches
- Construct the Cisco Call Manager to provide H323/H320 Gateways and SIP Trunk protocols
- Design configuration of the Palo Alto firewall trusted and untrusted server, VoIP/PoE TDMA, and FDMA networks through VPN tunnels provisioned within the WIN-T Inc II architecture
- Maintain the Joint Network Node (JNN) to support voice, data, and battlefield video teleconferencing
- Presented modularized planned execution of the JNN and network management, using conferences and hands-on demonstrations utilizing knowledge of planning, implementation, and managing tactical and commercial data and voice networks utilizing associate management software
- Designed the Juniper/Router/ firewall, trusted and untrusted server, VoIP/PoE TDMA, and FDMA networks.
Network Engineer
Alcatel USA
01.2000 - 01.2002
- Re-engineering telecommunication systems voice, video, and data networks with products DEXCSDEXCS1L IMTN, STP, and Newbridge ATM switches designed by Alcatel providing network collaboration with the customer for a new system or upgrades to new design implementation
- Performed project management and coordinated the installation, engineering, testing, and turn-up of data networks
- Instrumental in the design of the Verizon Network Implemented the engineering and installation of Alcatel products within the Verizon Wireless footprint
- Provided network solutions through technical repair recommendations and Reviewed engineering designs, ensuring comprehensive delivery solutions.
Technical Instructor
Alcatel USA
01.1997 - 01.2000
- Delivered technical instructions for telecommunication companies: ATT, ATT Wireless, Verizon Wireless, Verizon, Sprint, MCI, Western Wireless, Alcatel Engineers
Education
Master of Science in Project Management -
COLORADO TECHNICAL UNIVERSITY
08.2018
BSBA in Business Management -
Colorado Technical University-Online
11.2017
Skills
- Cisco Routers & Switches
- Brocade Switches
- JUNOS Routers
- TACLANE Encryptors & MS Office Suite
- Solaris Operating System
- PROFICIENCIES
- LEADERSHIP
- NETWORK DESIGN
- TIME MANAGEMENT
- TECHNICAL INSTRUCTION
- PROCESS MANAGEMENT
- FIELD SUPPORT
- METICULOUS
- INSTALLATION
- NETWORK MANAGEMENT
- PROCESS IMPROVEMENTS
- ENCRYPTION/DECRYPTION
- STRATEGIC PLANNING
- TROUBLESHOOTING
- PROJECT MANAGEMENT
- SATCOM
- RADIO (LINE OF SIGHT, MANPACK/HANDHELD RF)
- ACTIVE DIRECTORY
- VM 2016
- IT
- Network engineering
- Computer networking
- ISO 9001
- Microsoft Excel
- English
- Microsoft Word
- Microsoft Powerpoint
- Live chat
- IT support
- Technical support
- Software troubleshooting
- WAN
- Network security
- MPLS
- BGP
- OSPF
- Social work
- Supervising experience
- Project coordination
- LAN
- Analysis skills
- Customer service
- Presentation skills
- Leadership
- Microsoft Access
- Project management
- Training & development
- LMS
- SharePoint
- Adobe Captivate
- Negotiation
- Mentoring
- Windows
- Business requirements
- Team management
- Root cause analysis
- SQL
- Operating systems
- System design
- Program management
- Enterprise software
- ServiceNow
- Budgeting
- Pricing
- Instructional design
- Document management
- Systems engineering
- Curriculum development
- Telecommunication
- Technical project management
- Classroom experience
- Telephony
- Product demos
- ERP systems
- IT project management
- SSH
- Encryption
- TCP
- Product management
Assessments
Supervisory skills: Motivating & assessing employees, Proficient, Motivating others to achieve objectives and identifying improvements or corrective actions.
Work Authorization
Authorized to work in the US for any employer
Personal Information
- Military Service Branch: Army
- Military Service Rank: Sergeant
- Willing To Relocate: Anywhere
Timeline
Network Engineer Level II
Cloud Destinations, LLC via NTT Data & Altria.com
04.2023 - 09.2023
Network Communications
Chipton-Ross Staffing. Inc. via HII Network
06.2022 - 01.2023
Satcom Network Engineer
DISA
05.2020 - 08.2020
Network Engineer
GENERAL DYNAMICS
01.2002 - 01.2019
Network Engineer
Alcatel USA
01.2000 - 01.2002
Technical Instructor
Alcatel USA
01.1997 - 01.2000
Master of Science in Project Management -
COLORADO TECHNICAL UNIVERSITY
BSBA in Business Management -
Colorado Technical University-Online
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