Open To Work
Yvonne Cruz
Houston,TX
Work Preference
Summary
A highly organized and detailed oriented Customer Service Representative seeking an opportunity for continued career growth and to become a great asset to a prosperous company.
Overview
22
22
years of professional experience
Work History
Order Processor
Shorty's Sports Bar
Houston, TX
01.2026 - Current
- Processed customer orders accurately using point-of-sale system and order management software.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Maintained inventory levels by tracking stock and placing orders with suppliers.
- Responded to customer inquiries, enhancing satisfaction through effective communication.
Housekeeping Cleaner
Royal Cup Coffee & Tea Co.
Houston, TX
04.2025 - Current
- Maintained cleanliness and orderliness in designated areas, ensuring a welcoming environment for guests.
- Ensured compliance with health and safety regulations, promoting a safe workplace for all employees.
- Promoted open communication with supervisors about any concerns or suggestions for improvement within the housekeeping department.
- Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
Office Secretary
Gensco Aircraft Tire Co.
Houston, TX
08.2015 - 10.2018
- Managed office communications and ensured efficient flow of information among departments.
- Supported inventory management processes by tracking supplies and coordinating orders with vendors.
- Provided excellent customer service through prompt response to inquiries, resolving issues quickly and professionally.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Cashier/Title Clerk
Fincher Motor Co.
Houston, TX
07.2004 - 11.2010
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balance through regular audits and reconciliations.
- Transferred auto titles and renewed registration stickers
- Processed credit reports
- Prepared contracts/loans
Education
WordProcessing Spreadsheet Operator - Computer Networking
PolyTechnic Institute
Houston, TX06-1996
GED -
Houston Community College
Houston, TX06-1995
Skills
- Bilingual
- Computer skills
- Multitasking Abilities
- Organization and time management
Timeline
Order Processor
Shorty's Sports Bar
01.2026 - Current
Housekeeping Cleaner
Royal Cup Coffee & Tea Co.
04.2025 - Current
Office Secretary
Gensco Aircraft Tire Co.
08.2015 - 10.2018
Cashier/Title Clerk
Fincher Motor Co.
07.2004 - 11.2010
WordProcessing Spreadsheet Operator - Computer Networking
PolyTechnic Institute
GED -
Houston Community College