Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Work Availability
Generic

Yvonne Dimitrie

Ann Arbor,Michigan

Summary

Dedicated Industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Enthusiastic Job Title eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Task and training in Skill. Motivated to learn, grow and excel in Industry.

Experienced Job Title with over Number years of experience in Industry. Excellent reputation for resolving problems and improving customer satisfaction.

Dependable Bakery Clerk offering bakery sales operations knowledge combined with display case mastery. Offering Number years of experience in customer service, as well as Number years in bakery environments.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Reliable Job Title skilled in processing POS system transactions and providing superior customer service. Ready to fulfill opportunity within team by leveraging bakery operations and equipment knowledge.

Driven Retail professional with top-notch sales abilities, service-oriented nature and analytical approach to resolving customer problems. Sells Type and Type products while adapting to new industry trends and changing customer desires.

Amicable Job Title maintaining orderly and tidy work areas, kitchen work stations and retail display cases. Offering outstanding customer service and collaboration skills.

Reliable and upbeat Job Title successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Bakery Associate

Meijer
Ann Arbor, Michigan
03.2022 - 07.2022
  • Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
  • Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
  • Prepared all pastry items in accordance with standards of quality, quantity control, taste and presentation.
  • Provided superior customer service to promote guest satisfaction, brand loyalty and consistent revenue.

Department Lead

Salvation Army Thrift Store
Ann Arbor, Michigan
06.2021 - 02.2022
  • Set up displays and trained employees on current promotions.
  • Oversaw efficient inventory stocking and supply rotation.
  • Managed team schedules, department projects and quality assurance.
  • Implemented corporate planograms for new department products.

Sales Floor Associate

Salvation Army Thrift Store
Ann Arbor, Michigan
04.2019 - 10.2020
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.

Walmart Department Manager

Walmart
Aurora, CO
09.2009 - 09.2015
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Communicated with managers of other departments to maintain transparency.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.

Assistant Manager

Village Inn
Aurora, CO
07.2005 - 09.2006
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.

Store Manager

Village Inn Restaurant
Aurora, CO
11.1997 - 03.2004
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Rotated merchandise and displays to feature new products and promotions.
  • Approved regular payroll submissions for employees.
  • Coached sales associates on product knowledge by using wide variety of training tools.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
  • Rotated stock to achieve optimum appeal and minimize shrinkage.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Analyzed and interpreted store trends to facilitate planning.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Bolstered sales volume by implementing incentive program and initiating advanced employee training.

Education

Denver School of Massage Therapy

High School Diploma -

Lycee Hoche
Germany
07.1972

Skills

  • Excellent Written and Verbal Communication
  • Cold Chain
  • Proper Storage Procedures
  • Engaging with Diverse Customers
  • Building Customer Relationships and Loyalty
  • Billing and Payment Processing
  • Portion Standards
  • Safety and Cleanliness Standards
  • Merchandise Recommendations
  • Strong Communication and Interpersonal Skills
  • Cross-Selling and Upselling
  • Customer Service
  • Building Customer Loyalty
  • Food Safety
  • Portion Sizes
  • Timely Food Delivery
  • Security Practices
  • Meeting Sales Goals
  • Exceeding Customer Expectations
  • Sales and Promotions
  • Guest Satisfaction
  • Energy and Physical Stamina
  • Retail Metrics and Goals
  • Cash Control
  • Attentive Service
  • Station Preparation
  • Customer Needs Assessment
  • POS System Operations
  • Store Policies and Procedures
  • Quality Assurance
  • Merchandise Receiving and Handling
  • Merchandising and Display
  • Locating Merchandise
  • Item Ticketing and Pricing
  • Rotation Procedures
  • Ability to Lift 40 Pounds
  • Shrink Reduction
  • Inventory Control
  • Cleaning and Sanitizing
  • Reading Comprehension
  • Cash Register Operations
  • End Cap Placement
  • Accurate Cash Handling
  • Hospitality Management
  • Restaurant Operation
  • Progress Checks

Accomplishments

  • Achieved Result through effectively helping with Task.
  • Achieved Result by completing Task with accuracy and efficiency.

Certification

  • Licensed Job Title - Timeframe
  • Area of certification, Company Name - Timeframe

Languages

German
Native or Bilingual
French
Native or Bilingual

Timeline

Bakery Associate

Meijer
03.2022 - 07.2022

Department Lead

Salvation Army Thrift Store
06.2021 - 02.2022

Sales Floor Associate

Salvation Army Thrift Store
04.2019 - 10.2020

Walmart Department Manager

Walmart
09.2009 - 09.2015

Assistant Manager

Village Inn
07.2005 - 09.2006

Store Manager

Village Inn Restaurant
11.1997 - 03.2004

Denver School of Massage Therapy

High School Diploma -

Lycee Hoche

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Yvonne Dimitrie