Dedicated HR professional and 'C-Suite Whisperer' known for driving mission and alignment within organizations. Experienced mentor to HR professionals entering the field and a trusted consultant for HR departments facing complex employee relations challenges. Currently in transition, seeking an opportunity to contribute my expertise in supporting exceptional individuals and the missions they champion.
Overview
17
17
years of professional experience
Work History
Senior Director Employee Relations and Talent Management
American Pharmacist Association (Gov Contractor)
Washington, DC
06.2019 - 01.2022
Collaborated with outside DEI firm to support initiatives in addressing structural racism.
Developed and implemented compliant review process for Covid-19 vaccines.
Strategically sourced and partnered with hiring managers.
Led the full recruitment process including hiring senior level candidates.
Mediated workplace conflict within C-Suite and for all departmental employee relations issues
Presented at bi-weekly Executive Leadership Team meetings to provide recommendations and advice on employee issues.
Revised telework agreement and staff relocation policies due to Covid-19.
Employee Relations Manager
CATHOLIC UNIVERSITY OF AMERICA (Gov Contractor)
Washington, DC
07.2017 - 05.2019
Increased efficiency for the General Counsel’s office by reducing its involvement in investigating and resolution of employee relations concerns.
Created a new process for performance reviews establishing goals of individuals and departments to align with the mission of the University.
Significantly reduced penalties by 80% for late filings of unemployment claims by auditing the manual system, identifying, and remediating deficiencies, and established an online system with the DC Government to provide timely responses.
Delivered training programs on hiring and performance evaluations with the recruiting department and presented them to all department heads.
Employee Relations Manager
THE EMMES CORPORATION (Gov Contractor)
02.2014 - 06.2017
Created quarterly reports for the C-Suite and presented during meetings. Addressed retention and departmental employee relations concerns and resolutions.
Successfully collaborated with the Emmes India office and attorneys in India to establish mandatory harassment training for all employees in India.
Supported employees based in the U.S, Canada, and India
Formulated a company-wide mentoring program and established guidelines to create a cohesive and viable succession plan for the company
Designed and effectively implemented the company’s first formal performance improvement plan, guide, and tool kit
Developed and delivered training on performance management for the senior leadership team
Revamped an outdated new employee onboarding and orientation process and created 30, 60, and 90-day discussions for all new hires to gauge employee acclimation and engagement.
Leader of Associate Relations Department
RATNER COMPANIES
Vienna, Virginia
09.2004 - 01.2014
Provided interpretation of policies and procedures for 3500+ retail employees supporting eight regions while being the primary contact for the corporate office of 200+ exempt and non-exempt employees
Successfully defended the organization by preparing responses to the EEOC and Human Rights Commission offices
Responsible for significantly reducing unemployment costs to the organization by training field leadership and ensuring timely compliance.
Partnered with the Director of Recruiting and Relations to forecast and identify staffing needs.
Monitored policies and procedures, regularly counseling first lever through senior-level management regarding performance management for a workforce of 3500+.
Conducted field training on sexual harassment, discrimination, and the establishment of the proper reporting mechanism.
Developed an ADA interactive process and trained eighty corporate managerial professionals to comply with federal law saving the organization over 30K.
Attained a 28K decrease in total costs by moving benefits administration to an outside provider while changing benefits position to a lower cost HR business partner.
Achieved 50K savings in regional operating expenses by creating and deploying of OSHA 300 compliance training
Timeline
Senior Director Employee Relations and Talent Management
<p>• Led the full project lifecycle of HR initiatives, including workforce planning, policy development, and process improvement.<br>
• Created and managed detailed project plans, schedules, and budgets to ensure timely and efficient execution.<br>
• Coordinated cross-functional teams to deliver HR projects on schedule while maintaining compliance with organizational standards.<br>
<br>
<strong>Compensation, Benefits & Payroll:</strong><br>
• Oversaw end-to-end payroll administration, ensuring accurate and timely employee payments.<br>
• Managed employee compensation and benefits programs, aligning them with market standards and company objectives.<br>
• Addressed payroll discrepancies and provided solutions to maintain smooth operations.<br>
<br>
<strong>Policy Development & Compliance:</strong><br>
• Developed and implemented company-wide HR policies to enhance workplace efficiency and employee satisfaction.<br>
• Ensured compliance with labor laws and Ministry of Human Resources regulations, mitigating legal risks.<br>
• Advised leadership on labor law updates and best practices in employee relations.<br>
<br>
<strong>Talent Acquisition & Onboarding:</strong><br>
• Directed full-cycle recruitment processes, from sourcing and interviewing to hiring and onboarding.<br>
• Managed international hiring, including visa processing, embassy coordination, and relocation support.<br>
• Optimized onboarding programs to ensure a smooth transition for new employees.<br>
<br>
<strong>Employee Relations & Engagement:</strong><br>
• Served as a primary point of contact for employee concerns, providing effective conflict resolution.<br>
• Maintained accurate records for attendance, leave, and performance management.<br>
• Prepared employment contracts and offer letters in compliance with legal and company standards.<br>
<br>
<strong>Strategic HR Leadership:</strong><br>
• Collaborated with senior management to align HR strategies with business goals.<br>
• Analyzed HR trends and provided recommendations to enhance workforce planning and development.<br>
</p> at Saudi Central Bank<p>• Led the full project lifecycle of HR initiatives, including workforce planning, policy development, and process improvement.<br>
• Created and managed detailed project plans, schedules, and budgets to ensure timely and efficient execution.<br>
• Coordinated cross-functional teams to deliver HR projects on schedule while maintaining compliance with organizational standards.<br>
<br>
<strong>Compensation, Benefits & Payroll:</strong><br>
• Oversaw end-to-end payroll administration, ensuring accurate and timely employee payments.<br>
• Managed employee compensation and benefits programs, aligning them with market standards and company objectives.<br>
• Addressed payroll discrepancies and provided solutions to maintain smooth operations.<br>
<br>
<strong>Policy Development & Compliance:</strong><br>
• Developed and implemented company-wide HR policies to enhance workplace efficiency and employee satisfaction.<br>
• Ensured compliance with labor laws and Ministry of Human Resources regulations, mitigating legal risks.<br>
• Advised leadership on labor law updates and best practices in employee relations.<br>
<br>
<strong>Talent Acquisition & Onboarding:</strong><br>
• Directed full-cycle recruitment processes, from sourcing and interviewing to hiring and onboarding.<br>
• Managed international hiring, including visa processing, embassy coordination, and relocation support.<br>
• Optimized onboarding programs to ensure a smooth transition for new employees.<br>
<br>
<strong>Employee Relations & Engagement:</strong><br>
• Served as a primary point of contact for employee concerns, providing effective conflict resolution.<br>
• Maintained accurate records for attendance, leave, and performance management.<br>
• Prepared employment contracts and offer letters in compliance with legal and company standards.<br>
<br>
<strong>Strategic HR Leadership:</strong><br>
• Collaborated with senior management to align HR strategies with business goals.<br>
• Analyzed HR trends and provided recommendations to enhance workforce planning and development.<br>
</p> at Saudi Central Bank
Assistant Vice President of Employee Relations at Southern New Hampshire UniversityAssistant Vice President of Employee Relations at Southern New Hampshire University