Yvonne Evans
Summary
Dedicated HR professional and 'C-Suite Whisperer' known for driving mission and alignment within organizations. Experienced mentor to HR professionals entering the field and a trusted consultant for HR departments facing complex employee relations challenges. Currently in transition, seeking an opportunity to contribute my expertise in supporting exceptional individuals and the missions they champion.
Overview
17
17
years of professional experience
Work History
Senior Director Employee Relations and Talent Management
American Pharmacist Association (Gov Contractor)
06.2019 - 01.2022
- Collaborated with outside DEI firm to support initiatives in addressing structural racism.
- Developed and implemented compliant review process for Covid-19 vaccines.
- Strategically sourced and partnered with hiring managers.
- Led the full recruitment process including hiring senior level candidates.
- Conducted internal workplace investigations minimizing potential litigation.
- Mediated workplace conflict within C-Suite and for all departmental employee relations issues
- Presented at bi-weekly Executive Leadership Team meetings to provide recommendations and advice on employee issues.
- Revised telework agreement and staff relocation policies due to Covid-19.
Employee Relations Manager
CATHOLIC UNIVERSITY OF AMERICA (Gov Contractor)
07.2017 - 05.2019
- Increased efficiency for the General Counsel’s office by reducing its involvement in investigating and resolution of employee relations concerns.
- Created a new process for performance reviews establishing goals of individuals and departments to align with the mission of the University.
- Significantly reduced penalties by 80% for late filings of unemployment claims by auditing the manual system, identifying, and remediating deficiencies, and established an online system with the DC Government to provide timely responses.
- Delivered training programs on hiring and performance evaluations with the recruiting department and presented them to all department heads.
Employee Relations Manager
THE EMMES CORPORATION (Gov Contractor)
02.2014 - 06.2017
- Created quarterly reports for the C-Suite and presented during meetings. Addressed retention and departmental employee relations concerns and resolutions.
- Successfully collaborated with the Emmes India office and attorneys in India to establish mandatory harassment training for all employees in India.
- Supported employees based in the U.S, Canada, and India
- Formulated a company-wide mentoring program and established guidelines to create a cohesive and viable succession plan for the company
- Designed and effectively implemented the company’s first formal performance improvement plan, guide, and tool kit
- Developed and delivered training on performance management for the senior leadership team
- Revamped an outdated new employee onboarding and orientation process and created 30, 60, and 90-day discussions for all new hires to gauge employee acclimation and engagement.
Leader of Associate Relations Department
RATNER COMPANIES
09.2004 - 01.2014
- Provided interpretation of policies and procedures for 3500+ retail employees supporting eight regions while being the primary contact for the corporate office of 200+ exempt and non-exempt employees
- Successfully defended the organization by preparing responses to the EEOC and Human Rights Commission offices
- Responsible for significantly reducing unemployment costs to the organization by training field leadership and ensuring timely compliance.
- Partnered with the Director of Recruiting and Relations to forecast and identify staffing needs.
- Monitored policies and procedures, regularly counseling first lever through senior-level management regarding performance management for a workforce of 3500+.
- Conducted field training on sexual harassment, discrimination, and the establishment of the proper reporting mechanism.
Education
Master of Science - Management And HR
University of Maryland – Global Campus
Rockville, MDBachelor of Arts - History And Political Science
Morgan State University
Baltimore, MDSkills
- Investigations
- Performance Management
- Conflict Resolutions
- Onboarding
- Recruiting
- Mediation
- EEO
- Employment Law
- Workforce Now (ADP)
- Conflict Management
- Policies and Procedures
- Training
Accomplishments
- Developed an ADA interactive process and trained eighty corporate managerial professionals to comply with federal law saving the organization over 30K.
- Attained a 28K decrease in total costs by moving benefits administration to an outside provider while changing benefits position to a lower cost HR business partner.
- Achieved 50K savings in regional operating expenses by creating and deploying of OSHA 300 compliance training
Timeline
Senior Director Employee Relations and Talent Management
American Pharmacist Association (Gov Contractor)
06.2019 - 01.2022
Employee Relations Manager
CATHOLIC UNIVERSITY OF AMERICA (Gov Contractor)
07.2017 - 05.2019
Employee Relations Manager
THE EMMES CORPORATION (Gov Contractor)
02.2014 - 06.2017
Leader of Associate Relations Department
RATNER COMPANIES
09.2004 - 01.2014
Master of Science - Management And HR
University of Maryland – Global Campus
Bachelor of Arts - History And Political Science
Morgan State University
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