YVONNE EVANS
groveland
Summary
Friendly and enthusiastic Administrative Specialist with 22 years of specialization in clerical/social work. Able to learn new tasks quickly and proficient in all aspects of related work. Represent establishment with friendly, professional demeanor at all times.
Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Administrative Specialist
Orange County Housing and Community Development-S8
01.2016 - Current
- Prepare invoices, reports, memos, letters, and other documents, using word processing, spreadsheet, database, or presentation software.
- Attend meetings.
- Greet visitors and determine whether they should be given access to specific individuals.
- Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.
- Perform general office duties, such as ordering supplies, maintaining records management database systems and performing basic bookkeeping work.
- File and retrieve corporate documents, records, and reports.
- Set up and oversee administrative policies and procedures for offices or organizations.
- Open, sort, and distribute incoming correspondence, including faxes and email.
- Prepare responses to correspondence containing routine inquiries.
- Coordinate and direct office services, such as records, budget.
- Assisted in Front Desk coverage.
- Provide clerical support to other departments.
- Revised Admin Plan.
- Assisted, when needed with covering the daily inspections schedules.
- Work closely with the tenants and landlords.
Administrative Specialist
Orange County Government Great Oaks Village
06.2003 - 01.2016
- Receive and screen telephone calls and visitors.
- Use computers for various applications, such as database management or word processing.
- Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Create, maintain, and enter information into databases.
- Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
- Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
- Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
- Complete forms in accordance with company procedures.
- Maintain scheduling and event calendars.
- Schedule and confirm appointments for clients, customers, or supervisors.
- Make copies of correspondence or other printed material.
- Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.
- Conduct searches to find needed information, using such sources as the Internet.
- Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed and recommend revisions.
- Order and dispense supplies.
- Learn to operate new office technologies as they are developed and implemented.
- Train and assist staff with computer usage.
- Complete monthly billing for DCF.
- Records management.
- Daily involvement with sensitive and classified information.
- Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.
Education
High School Diploma -
Bishop Moore Catholic High School
Orlando, FL05.1988
Skills
- Clerical
- Computers and Electronics
- Writing
- Critical Thinking
- Active Listening
- Judgment and Decision Making
- English Language
- Monitoring
- Customer and Personal Service
- Social Perceptiveness
- Reading Comprehension
- Active Learning
- Speaking
- Personnel and Human Resources
- Time Management
- Education and Training
- Office record management
- Scheduling appointments
- Business correspondence
- Order processing
- Customer relations
Contact - Phone
321-276-9457
Certification
- NSPIRE Training - Completed 2024
Timeline
Administrative Specialist
Orange County Housing and Community Development-S8
01.2016 - Current
Administrative Specialist
Orange County Government Great Oaks Village
06.2003 - 01.2016
High School Diploma -
Bishop Moore Catholic High School
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