Yvonne Fonseca
Moreno Valley,CA
Summary
Driven and versatile professional with experience at Dr. Schwartz Office, adept in vital signs monitoring and organizational abilities. Demonstrated success in improving patient outcomes and streamlining processes. Proven track record in enhancing patient satisfaction and operational efficiency, leveraging medical terminology knowledge and patient assessment skills for high-quality care.
Overview
6
6
years of professional experience
Work History
Medical Assistant Intern
Dr.schwartz Office
04.2019 - 06.2020
- Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
- Obtained client medical history, medication information, symptoms, and allergies.
- Improved patient outcomes by accurately recording vital signs and communicating findings to the medical team.
- Supported optimal patient care by performing diagnostic tests under supervision, such as EKGs, phlebotomy, and point-of-care testing.
- Streamlined check-in process by verifying patient information and promptly updating electronic health records.
- Enhanced patient satisfaction by efficiently managing administrative tasks such as scheduling appointments and maintaining medical records.
- Sought feedback and guidance from supervisors to continuously improve performance.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
Warehouse Worker
Amazon
08.2014 - 11.2019
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Sales Associate
Finish Line
02.2016 - 12.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Key Holder
Claires Stores Inc
05.2014 - 10.2016
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
Education
Certified Medical Assistant - Medical Assistant
UEI College - Riverside , CA
Riverside, CA04.2019
High School Diploma -
Bayside Community Day School
Moreno Valley, CA06.2014
Skills
- Vital signs monitoring
- HIPAA Compliance
- Organizational abilities
- Medical Terminology
- Immunization Administration
- Operating EKG Equipment
- Patient Assessments
Additional Information
Medical assistant student ambassador
Timeline
Medical Assistant Intern
Dr.schwartz Office
04.2019 - 06.2020
Sales Associate
Finish Line
02.2016 - 12.2018
Warehouse Worker
Amazon
08.2014 - 11.2019
Key Holder
Claires Stores Inc
05.2014 - 10.2016
Certified Medical Assistant - Medical Assistant
UEI College - Riverside , CA
High School Diploma -
Bayside Community Day School
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