Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Yvonne Jennings

Wyandanch,NY

Summary

Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.

Overview

7
7
years of professional experience
1
1
Certificate

Work History

Medical Assistant

Summit Healthcare Medical Associates
Massapequa, NY
02.2022 - Current
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Obtained pre- and post-treatment vital signs and weight.
  • Tested and recorded blood glucose levels.
  • Prepared initial patient charts for admission.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Verified appropriate lab couriers picked up collected lab specimens.

Medical Assistant/Medical Receptionist

Stony Brook Childrens
Commack, NY
11.2020 - 11.2022
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Checked patient insurance, demographic and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
  • Maintained current and accurate medical records for patients.
  • Enhanced office productivity by handling high volume of callers per day.
  • Disseminated sensitive patient information and coordinated with translators to offer personalized service to individuals from diverse backgrounds.
  • Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
  • Responded to correspondence from insurance companies to verify patient's coverage.
  • Supported office staff and operational requirements with administrative tasks.
  • Completed patient referrals to other medical specialists.

Collection Coordinator

Sunrise Credit Services Inc.
Farmingdale, NY
06.2019 - 02.2021
  • Entered client details and notes into system for interdepartmental access and review.
  • Processed debtor payments and updated accounts to reflect new balance.
  • Worked with customer to create debt repayment plan based on current financial condition.
  • Listened to customers and negotiated solutions that met creditor and debtor needs.
  • Advised customers of alternative actions and strategies for debt repayment and attempted to avoid adversarial communications.
  • Located customers with overdue accounts and solicited payment in compliance with fair debt collection practices.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

Direct Support Professional/ Theapist

Developmental Disabilities Institute, DDI
Smithtown, NY
11.2016 - 05.2019
  • Assisted disabled clients to support independence and well-being.
  • Maintained clean, safe and well-organized patient environment.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Administered medication as directed by physician.
  • Supervised daily activities and provided assistance to staff.
  • Led patient or group recreational activities for enhanced patient outcomes.
  • Developed rapport to create safe and trusting environment for care.
  • Helped diagnose patients and deliver treatments with medication administration and specimen collection.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted with daily living activities, running errands and household chores.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Completed regular check-ins and progress report for each client.
  • Recorded status and duties completed in logbooks for management.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Provided staff coaching, mentoring and consultation to enhance performance and professional development.
  • Scheduled daily and weekly care hours for client caseload.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
  • Consulted with supervisors to assess cases and plan strategies for enhancing care.

Medication Technician

Bristal Assistant Living
Babylon, NY
08.2018 - 11.2018
  • Unpacked, sorted, counted and labeled all incoming medications to keep optimum inventory levels.
  • Reviewed patient progress to document effects of any prescribed medication.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Explained treatment procedures, medications and diets to inform patient and patient's family of care and progress.

Education

No Degree - Office Technology Suites

Nacec
Amityville, NY

No Degree - Medical Assisting

Branford Hall Career Institute
Bohemia

High School Diploma -

Suffolk County Community College
Brentwood, NY
06.1999

Skills

  • Updating Medical Records
  • Social Perceptiveness
  • Examination Preparation
  • Treatment Room Preparation
  • Medical Terminology
  • Clinical and Operational Judgement
  • Completing Insurance Forms
  • Customer Service
  • Problem Anticipation and Resolution
  • Operating EKG Equipment
  • Routine Laboratory Testing
  • Cleaning and Organizing
  • Insurance Claims
  • Grooming and Bathing Assistance
  • HIPAA Compliance
  • Patient Feeding
  • Microsoft Outlook
  • Documentation Procedures Expertise
  • Health Records Management
  • Simple Dressings
  • Professional Bedside Manner
  • Microsoft Access
  • Monitoring Patient Progress
  • Appointment Scheduling Software
  • Judgment and Decision-Making
  • Learning Strategies
  • Electronic Charting
  • Health Care System
  • Critical Thinking
  • Active Listening
  • Patient Toileting
  • EMR Systems
  • Medical Coding
  • Patient Skin and Nail Care
  • Microsoft Office
  • Medical Histories and Vital Statistics
  • Height and Weight Measurement
  • Medical Assistance
  • Patient Data Gathering
  • Vision and Hearing Tests
  • Speaking
  • Coordination
  • Monitoring
  • Writing
  • Instructing
  • Negotiation
  • Programming
  • Service-Orientation

Certification

  • CMA - Certified Medical Assistant

Timeline

Medical Assistant

Summit Healthcare Medical Associates
02.2022 - Current

Medical Assistant/Medical Receptionist

Stony Brook Childrens
11.2020 - 11.2022

Collection Coordinator

Sunrise Credit Services Inc.
06.2019 - 02.2021

Medication Technician

Bristal Assistant Living
08.2018 - 11.2018

Direct Support Professional/ Theapist

Developmental Disabilities Institute, DDI
11.2016 - 05.2019

No Degree - Office Technology Suites

Nacec

No Degree - Medical Assisting

Branford Hall Career Institute

High School Diploma -

Suffolk County Community College

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Yvonne Jennings