Summary
Overview
Work History
Education
Skills
Timeline
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Yvonne Jones

Bagdad,AZ

Summary

Organized Coordinator focused on boosting customer satisfaction and service quality. Familiar with documentation, reporting and compliance requirements. Skilled in managing employee documentation and maintaining files and records.

Overview

31
31
years of professional experience

Work History

Mesa View Golf Course Coordinator

Risher
Bagdad, AZ
05.2023 - Current
  • Organized team events to promote a positive work environment.
  • Maintained calendars of upcoming events, meetings and deadlines.
  • Monitored inventory levels and ordered additional supplies as needed.

Golf Course Manager

Community Campus NESCO
Bagdad, AZ
05.2021 - 05.2023
  • Managed golf course staff, ensuring they were properly trained and motivated to deliver high-quality customer service.
  • Organized tournaments and special events for members of the golf club.
  • Resolved customer complaints in a timely manner with professionalism and respect.

Co Mgr, Assistant Mgr, Vision Center Mgr

Walmart
, OR, Utah, Colorado
09.2001 - 03.2018
  • Created detailed reports summarizing store performance metrics.
  • Developed store policies to ensure compliance with company standards.
  • Established procedures for handling returns and exchanges efficiently.
  • Responsible for training and supervising staff, delegating tasks, and resolving customer complaints.
  • Conducted regular meetings with employees to discuss business objectives and provide updates on company initiatives.
  • Recruited new staff members through job postings, interviews, and references checks.
  • Ensured compliance with local health codes by conducting regular inspections of the premises.
  • Maintained inventory levels by ordering supplies and tracking sales.
  • Analyzed financial data to identify areas of improvement and implement strategies to increase profitability.
  • Provided feedback on employee performance and implemented corrective measures as needed.
  • Managed day-to-day activities such as scheduling shifts, assigning tasks, and evaluating progress.
  • Ensured compliance with health and safety regulations in the workplace.
  • Facilitated communication between departments, ensuring timely completion of projects.
  • Resolved customer disputes in a professional manner while maintaining high levels of customer satisfaction.
  • Resolved conflicts between employees in a professional manner.
  • Monitored daily operations to ensure efficient workflow.
  • Ensured safety protocols were followed at all times.
  • Conducted weekly team meetings to discuss goals and objectives.
  • Implemented cost-saving measures that improved operational efficiency without compromising quality of service or product offerings.
  • Reviewed employee timecards for accuracy prior to submitting payroll information.

Office Manager Telemarketing

Town and Country Foods
Grand Junction, CO
06.1998 - 08.2001
  • Managed associates in Organic Food Company
  • Telemarketing cold calling for appointments
  • Submitted Payroll for associates

Office Manager

Sorrell's Painting Company
Mesa, AZ
05.1993 - 05.1998
  • Maintained filing system for records, correspondence and other documents.
  • Answered phones set up appointments for painting contractors.
  • Organized files
  • Organized and managed painting schedule

Education

Benson High School
Benson, AZ

Skills

  • Relationship Building
  • Presenting Ideas and Plans
  • Point of Contact
  • Project Support
  • Operations Management
  • Staff Management
  • Document Control
  • Discretion and Confidentiality
  • Facilities Maintenance
  • Office Management
  • Employee Supervision

Timeline

Mesa View Golf Course Coordinator

Risher
05.2023 - Current

Golf Course Manager

Community Campus NESCO
05.2021 - 05.2023

Co Mgr, Assistant Mgr, Vision Center Mgr

Walmart
09.2001 - 03.2018

Office Manager Telemarketing

Town and Country Foods
06.1998 - 08.2001

Office Manager

Sorrell's Painting Company
05.1993 - 05.1998

Benson High School

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Yvonne Jones