Yvonne Kangeri

• Recruiting/Interviewing

• New Hire Paperwork, Onboarding

• Ongoing evaluation of staff

• Develop and implement strategies to improve retention

• Manage workers comp claims

• Take staffing call based on call structure

• Compile regular, OT and training hours, shift bonuses, etc. for each payroll

• Generate reports and keep accurate records for various operations functions

• Managed the Assisted Living team and delegated tasks as outlined by company policy and adhering to the staffing ratio.
• Coordinated with Pharmacy, ordering medications and ensuring updated doctor's orders for re fills.
• Maintained patients records accurately in accordance to Kansas Department of Aging guidelines.
• Drug administration per doctor’s orders, observing rights of medication administration
• Supervised residents who self administered their own medications
• Reported and documented any changes to the Registered Nurse
• Monitored and Recorded vital signs, reporting unusual findings to supervisor/doctor
• Screened residents, visitors, family members and contractors for COVID symptoms, following CDC and community guidelines.

• Managed all front office functions, including patient relations, check-in/check-out, scheduling, and insurance verification. Answered multi line phone
• Ensured any patient complaints were handled appropriately
• Developed guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary to ensure appropriate staffing levels were maintained.
• Conducted regular staff meetings
• Managed filing and retrieval of medical records and patient information
• Ensured timeliness and accuracy of patient charge entry into the billing system

• Responsible admitting scheduled, non-scheduled and emergent patients to the Emergency Room
• Obtained patient identification, ensuring accuracy of demographic and insurance information
• Collected co-payments or deposits for service being rendered
• Explained hospital policies and ensured patient and/or designated patient representative understood and signed consent and insurance forms at the appropriate time
• Complied with Medicare/Medicaid and other insurance rules and regulations required for admissions
• Conducted bedside admissions on patients who were direct admits to the unit.