Yvonne L Kercado

Work History

Contract

Orlando , FL

Oversaw ticketing, gate and ramp services.
Checked in luggage and confirmed all carry-on items met federal guidelines.
Tagged baggage and routed to appropriate location for loading and screening.
Announced flight status updates and information about gate changes over PA system.
Worked effectively in fast-paced environments.
Developed and maintained collaborative relationships to reduce overall customer check in time by 35%

Contract

Orlando , Florida

Responsible for daily, weekly, and monthly account activities including timely and accurate accounts payable, accounts receivable, payroll, bank reconciliation of all corporate accounts, cash receipts, disbursements, invoicing, and preparation of daily bank deposits
Download customer payments from lockbox portal and analyze
Adjust vendor invoices for any discrepancies in price, quantity,
Record entries of purchases/sales as required
Analysis of aged accounts receivable
Enter invoices according to company’s Chart of Accounts and ensure the coding is accurate.
Communicate all information via email and phone to client and vendors.
Created automated process that Increased payment processing by 12 percent.
Tracked financial progress by creating Daily, weekly and monthly balance sheets.
Generated invoices upon receipt of billing information and tracked collection progress.
Input financial data and produced reports using Quickbooks and Excel software.
Applied effective time management techniques to meet tight deadlines
Available to assist with any and all receptionist and administrative duties whenever possible.

Advent Health

Maitland, FL

Accurately and timely close patient account balances, revenue and expenses.
Accurately and timely documented all information in summary sheets, spreadsheets and applicable systems.
Handled flow of payment from payer to provider and addressed any issues in timely manner.
Effectively communicated with staff, leadership, payers, providers, and, when applicable, with patients while maintaining courteous and professional in manner..
Handled patient information in sensitive manner to ensure respect and privacy for patient and appropriately expedited handling of any patient related issues.
within 3 months was entrusted with increased claim responsibility I was assigned to Global Transplant Team handling and maintain accounts receivable for Million Dollar claims
Maintained all aspects of Billing, Collections and denials for global Transplant claims. including direct bill payers, re-classing accounts, contractual adjustments and follow-up codes
Instrumental in recreating and updating online Global Playbook Resource.

MBS

Port Orange, FL

Identified and resolved payment issues.
Processed adjustments, denials and payments.
Sought clarification from physicians and hospital personnel for answers to any needed coding interpretations prior to extracting records.
Review patient and procedure records to ensure accuracy of billing.
Added Modifiers as appropriate, Coded narrative diagnoses and verified diagnoses.
Assigned procedure and diagnosis codes for insurance billing using CPS system.
Contacted responsible parties for past due debts.
Maintained high accuracy rate of daily production on completed reviews.
Maintained current working knowledge of CPT and ICD9 and ICD10 Codes

Aon Hewitt Financial

Maitland, FL

Facilitated leave of absence process via telephonic intake
Provided Guidance and assistance to team members and management on state and Federal law policies, practices and procedures regarding leave of absences.
Coached and mentored new hires to enhance team development
Successfully participated in and implemented new leave of absence training Model.
Promoted within 5 months from Intake Specialist LOA Claim Manager
Processed and analyzed FMLA claims to determine employee eligibility under state and federal compliance