Yvonne L Kercado
Billing Specialist/Finance
St Cloud,FL
Skills
Proficient with computers and technology
MS Office Software Proficiency
Assimilate information quickly
Emotional Intelligence
Active Listening skills
Multitasking Abilities
Organization and Time Management
Excellent Communication skills
Excellent Written skills
Critical Thinking skills
Problem Solving Skills
Strong Interpersonal skills
Strong Customer/Client Relation skills
Excellent Work Ethic
Medical Terminology Knowledge
Exceptional Time Management Skills
Work History
Passenger Service Agent
Contract
Orlando , FL
- Oversaw ticketing, gate and ramp services.
- Checked in luggage and confirmed all carry-on items met federal guidelines.
- Tagged baggage and routed to appropriate location for loading and screening.
- Announced flight status updates and information about gate changes over PA system.
- Worked effectively in fast-paced environments.
- Developed and maintained collaborative relationships to reduce overall customer check in time by 35%
Account Payable and Receivables
Contract
Orlando , Florida
- Responsible for daily, weekly, and monthly account activities including timely and accurate accounts payable, accounts receivable, payroll, bank reconciliation of all corporate accounts, cash receipts, disbursements, invoicing, and preparation of daily bank deposits
- Download customer payments from lockbox portal and analyze
- Adjust vendor invoices for any discrepancies in price, quantity,
- Record entries of purchases/sales as required
- Analysis of aged accounts receivable
- Enter invoices according to company’s Chart of Accounts and ensure the coding is accurate.
- Communicate all information via email and phone to client and vendors.
- Created automated process that Increased payment processing by 12 percent.
- Tracked financial progress by creating Daily, weekly and monthly balance sheets.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Input financial data and produced reports using Quickbooks and Excel software.
- Applied effective time management techniques to meet tight deadlines
- Available to assist with any and all receptionist and administrative duties whenever possible.
Insurance Reimbursement Specialist
Advent Health
Maitland, FL
- Accurately and timely close patient account balances, revenue and expenses.
- Accurately and timely documented all information in summary sheets, spreadsheets and applicable systems.
- Handled flow of payment from payer to provider and addressed any issues in timely manner.
- Effectively communicated with staff, leadership, payers, providers, and, when applicable, with patients while maintaining courteous and professional in manner..
- Handled patient information in sensitive manner to ensure respect and privacy for patient and appropriately expedited handling of any patient related issues.
- within 3 months was entrusted with increased claim responsibility I was assigned to Global Transplant Team handling and maintain accounts receivable for Million Dollar claims
- Maintained all aspects of Billing, Collections and denials for global Transplant claims. including direct bill payers, re-classing accounts, contractual adjustments and follow-up codes
- Instrumental in recreating and updating online Global Playbook Resource.
Revenue Cycle Specialist
MBS
Port Orange, FL
- Identified and resolved payment issues.
- Processed adjustments, denials and payments.
- Sought clarification from physicians and hospital personnel for answers to any needed coding interpretations prior to extracting records.
- Review patient and procedure records to ensure accuracy of billing.
- Added Modifiers as appropriate, Coded narrative diagnoses and verified diagnoses.
- Assigned procedure and diagnosis codes for insurance billing using CPS system.
- Contacted responsible parties for past due debts.
- Maintained high accuracy rate of daily production on completed reviews.
- Maintained current working knowledge of CPT and ICD9 and ICD10 Codes
Intake Specialist/FMLA Claims Manager
Aon Hewitt Financial
Maitland, FL
- Facilitated leave of absence process via telephonic intake
- Provided Guidance and assistance to team members and management on state and Federal law policies, practices and procedures regarding leave of absences.
- Coached and mentored new hires to enhance team development
- Successfully participated in and implemented new leave of absence training Model.
- Promoted within 5 months from Intake Specialist LOA Claim Manager
- Processed and analyzed FMLA claims to determine employee eligibility under state and federal compliance
Education
High School Diploma -
05.2001 -
Overview
1
1
Language
Summary
Resourceful worker has 20+ years of extensive qualifications, spanning multiple roles within the business Industry. Skilled and talented at financial analysis, negotiation, billing, and collection process, correcting and resubmitting claims, reviewing patient health records to identify proper diagnosis codes for billing. Strong multitasking abilities, organizational strength to support handling numerous essential processes simultaneously. Skilled at troubleshooting process failures or inefficiencies, employing analytical skills and critical thinking . A dedicated team player committed to maintaining 100% accuracy in job performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Looking to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.