Yvonne Lachance

• Staffing coordinator for Home Health
• Oversee and maintain schedules of 100 caregivers in Eugene and Albany for non-medical home health agency, including time-off requests, call outs, and emergency staffing
• Oversee and maintain compliance documents and State required initial and yearly training through Home Care Pulse and oversee billing & payroll
• Shared On-call responsibilities.

• -Scheduling 3200- 4500 hours weekly with 1 other scheduler, non-medical caregivers for clients in Eugene, Springfield, and surrounding areas using ClearCare/Wellsky platform
• Updating caregiver availability, time off requests, ensuring care logs, hours, rates, Time/Travel, and mileage are accurate for billing & payroll
• Shared On-Call responsibilities.

• Lead Clinical operations for branch office
• Attach orders, redlining, F2F audits, Skilled Nursing supervisory audits and CNA scheduler for 3-5 cities.

• Lead team of 150+ associates in a big box grocery with specialized Fresh Food departments
• Key member of 'Better Basics' team, testing and costing new recipes and ideas and rolling them out to rest of company
• Highest Contribution to Profit percentage in the company each quarter when I served as Delicatessen Manager
• Ring awarded for Million Dollar sales Q4 of 2014/2015.

• Medical health services Care Manager
• Responsible for streamlining business operations and instituting measures to improve quality of life care
• Other managerial duties include creating & reviewing budgets, coordinating with other managers and care workers, creating schedules and evaluating personnel.

Effectively managed rental and retail operations in adherence with strict corporate standards and policies

• Significantly increased revenue by instituting systems to reduce shrink percentage from high/ maximum to lowest in the district
• Hired, trained, coached & developed 3 employees that were subsequently promoted to Store Managers
• Consistently placed in top third of company for achieving sales goals.